Camping World Receptionist in Grand Rapids, Michigan
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!
As a Camping World Receptionist you are the first person customers come into contact with, you will have the opportunity to present a positive initial meeting and greeting of customers both in person and phone.
Essential Job Functions:
Promptly and warmly meet, greet and answer phone calls and directing the customer to the appropriate representative or department
Enter new inventory data into Accounting system
Distribute mail (interoffice, courier and regular mail) and coordinate courier pick ups
Coordinate and process all necessary documents for the Service Department
Assist in title work as needed
May cross train to perform other duties
Essential Job Skills:
High School education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base
Computer skills: MS Office
We promote a drug-free work environment.
Competitive pay, based on experience.
We don't just accept diversity -- we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside -- and not simply check -- the box.
Equal Opportunity Employer Minority/Female/Disability/Veteran