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HarperCollins Publishers Key Account Manager, Online Sales in Grand Rapids, Michigan


HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.

HarperCollins Christian Publishing is seeking a professional salesperson to work as a Key Account Manager as a part of the Online Retail Sales channel. This channel is very fast paced and ever changing, making for a vibrant and collaborative team.

This position will be responsible for working with Christian online accounts. The ideal applicant will be someone with a strong background in selling to key national accounts, excellent follow through skills and the ability to give high level presentations for a wide range of product groups to include (but not limited to) Adult Non-fiction and Fiction, Gift Books, Children’s Books and Children’s Bible products.


  • Achieve revenue and profit goals for assigned accounts

  • Develop creative promotional ideas and custom product ideas that help drive sales and generate revenue

  • Sales presentations to individuals and teams focusing on actionable, strategic goals

  • Manage advertising strategy and budgets for assigned accounts

  • Provide analysis, input, and feedback on all matters related to the assigned accounts, including but not limited to:

  • Assign sales projections for new book proposals

  • Provide publishers with consistent and accurate feedback

  • Identify promotional opportunities for all assigned accounts

  • Provide sales analysis to various internal stakeholders

  • Develop and maintain productive relationships with all key account stakeholders

  • Work interdepartmentally to assist in achieving corporate objectives and goals including but not limited to assisting with .com strategies for other online retail accounts that fall under other sales channels

  • Actively participate in internal meetings with the publishing/marketing groups to provide market feedback

  • Effectively manage your assigned expense budgets


Work Experience: minimum 5 years of successful sales, National Account level experience preferred but not required

Education: Bachelor’s degree in business/marketing or equivalent work experience preferred

Industry Knowledge: familiarity with online bookstore accounts and evangelical subculture (strongly preferred) understanding of basic business and retail finance; knowledge of publishing industry


  • Excellent interpersonal skills Required

  • Strong presentation skills Required

  • Excellent follow through Required

  • Ability to recognize and define strategic priorities

  • Ability to define roles and responsibilities and maintain accountability

  • Strong planning and organizational skills

  • Ability to set and manage priorities

  • Proficient in negotiating

  • Strong math aptitude and understanding of finance

HarperCollins Christian Publishing is an Equal Opportunity Employer.

Job Locations US-TN-Nashville | US-MI-Grand Rapids

Category Sales