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Citigroup DRC Treasury and Trade Solutions Head in Kinshasa,

The DRC TTS business represents 80 % of the franchise revenue and 1/5 of the WCA TTS business revenue and critical for both TTS and franchise. TTS business revenue is predominantly generated from GSG clients, UN Names and public sector. The financial market sector in DRC is beginning its transformation and modernization of payment services , means of payments and payment infrastructure and this is expected to create new opportunities for the banking industry and for Citi. We will be looking forward to onboard a candidate that is abreast with the changing environment and can leverage the organization to take advantage of these opportunities. French language fluency both written and spoken is a must have.

Position Objective:

Coordinate with the Corporate Banking Head (CBGH) and Relationship Managers’ (RM) sales force to expand the branch’s TTS customer base and grow market share of TTS products in order to achieve local TTS revenues while ensuring superior customer service and adherence to local regulations and Citibank policies and procedures.

Work in close collaboration with CCO on the interface with regulators on the implementation of the strategic projects that impacts payments & receivables, national switch , digitization, USD clearing etc…

  • Work effectively with Cluster TTS to develop and execute innovative and efficient product solutions that meet the customers’ needs.

  • Responsible for planning, strategy definition, organization of the department, product development and execution of principal responsibilities allocated by CCO or WCA TTS Head.

  • Develop and execute a creative and innovative sales plan that maximizes the business’ return while integrating the sales effort of Relationship Managers and active X-sell from other key bank units

Responsibilities:

  • Develop a Cash Management and Trade sales & marketing plan in line with the organizational objectives.

  • Develop and continually expand the target market of Cash Management and Trade, working actively with Cash Management Trade Product Sales Managers.

  • Direct and support the preparation and presentation of sales proposals to account prospects across the target market.

  • Identify and evaluate potential revenue opportunities in new and diverse markets including Public Sector.

  • Target sales at the larger country flow opportunities.

  • Actively manage the local currency liabilities of the bank ensuring growth and product innovation.

  • Actively interface with Cash Management Payables and Collection Managers for effective marketing, acquisition and product X-sell.

  • Ensure efficient and accurate product management financials, volume and trend analysis.

  • Establish and maintain internal communication to Operations and Technology, Corporate Bank and FI group to support the enhancement of sales knowledge of current issues.

  • Utilize above interaction to act as an oversight between the client and internal organizations in the effective service delivery of cash management products.

  • Manage the advertising and promotion of Cash Management and Trade products.

  • Manage the Sales Pipeline tracking system.

  • Provide guidance on Cash Management and Trade products and create a conducive environment for direct reports’ personal development. Be a mentor to direct reports.

  • Acquire new customers and identify new prospects.

  • Develop and roll-out Cash & Trade products.

  • Maintain high quality of service to existing clients

  • Work closely with RMs and O&T to ensure coordination in Marketing and complete customer service delivery.

  • Train RMs and relevant staff on Cash & Trade products.

  • Track revenues and monitor expenses within the department.

Developmental Value:

  • TTS product knowledge, project & management & thought leadership, product management & client facing skillset development and strategic thinking.

Knowledge/Experience:

  • 5 years post-graduate experience with at least four years in sales and marketing, with a minimum of three years in a Managerial role.

  • Experience in building, training, motivating and managing a team of sales managers and sales assistants.

  • Experience in interacting with and influencing key decision-makers in corporate that fit our target market.

Skills:

  • Accountability and teamwork

  • Initiative

  • Team building

  • Ability to handle pressure

  • Ability to work independently

  • Ability to prioritize

  • Attention to detail

  • Supervisory and people management skills

  • Creativity and flexibility

  • Good organization and coordination skills particularly coordination with Cluster matrix

  • •Market knowledge and presence

  • Analytical thinking

Competencies:

  • Thorough knowledge of the end-to-end process for TTS products.

  • Knowledge of Corporate Bank marketing strategy

  • Understanding of liability management and growth

  • Ability to recommend and implement process improvements

  • Customer focus

  • Process focus

  • Strong oral and written communication

  • Strong interpersonal relationships

  • Presentation skills

  • Negotiation

  • Customer service

Qualifications:

  • 6-10 years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space; Exposure to and understanding of business analysis, data and system analysis

  • Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task

Qualifications:

  • Graduate qualification (post graduate an advantage).

  • Consistently well rated.


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - CD


Time Type :


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