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Johns Hopkins Medicine Director, IT Project Management Office in Glen Burnie, Maryland

Director, IT Project Management Office

Johns Hopkins Health Care,
Glen Burnie, MD
Requisition # 159184
Day Shift
Full Time (40 hours)
Weekend Work Required

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Reports to the Vice President of Information Technology / Sr. Director IT and is responsible for the direction and management of a specified IT department. Responsible for the strategic development of short and long term plans that align with industry standards and organizational business requirements. Ensure that best practices are followed for the development, maintenance, support, and testing for software utilized by JHHC. Responsible for scheduling and conducting weekly change control meetings. Guide and direct the hiring, training, disciplining and discharge of subordinate employees. Provides leadership, motivation and direction. Builds effective and efficient teams through exemplary leadership. Must be comfortable directing multiple complex projects simultaneously. Allocates resources to accomplish goals and objectives and ensures adherence to work deadlines. Must demonstrate superior communication abilities. Responsibilities include but are not limited to the development of and oversight of the following functions:

1) Annual Operating and Capital Budgets.

2) Project Management, Resource and demand management, Security and Audit functions within the Department.

3) The development and monitoring of financial, technological and personnel policies along with all personnel management of team.

4) Departmental operational process and both service and quality standards.

5) Customer relations with Business Units and External Vendors

Responsible for managing the JHHC IT Project Management Office. Position will oversee the governance of corporate projects to include intake, resource and demand management, portfolio management and prioritization of all work within the project management tool. Must be an expert in MS Project Server and it’s reporting capability. Position will be the profession owner for project management defining how the role functions across the organization, the tools and processes used and the reporting of project status, resource demand and the portfolio of work across the organization. Demonstrated ability to manage multiple complex projects and initiatives simultaneously. Allocates resources to accomplish goals and objectives and ensures adherence to work deadlines ensuring the on time, on budget with quality standards for project delivery. Must be an experienced manager/director of people, process and disparate technologies. Must have demonstrated experience developing and enforcing standards including but not limited to process flows, documentation, development cycles and project management. Must have demonstrated success in managing customer relationships and the flexibility to accommodate rapidly changing business needs. Must demonstrate sufficient verbal and written communication skills to present IT strategies and processes to technical and non-technical audiences as well as, to all levels of management within the organization.

Knowledge Required:

  1. Demonstrated experience with managing large and complex projects

  2. MS Project Server

  3. Resource and demand management

  4. Intake and portfolio management

  5. PMP preferred, or equivalent large project delivery experience.

  6. Hands-on delivery experience to include but not limited to the full scope of project delivery including schedule creation and maintenance, business case development, budget, financial, scope, issue, risk and communication management.

  7. Ability to manage a mid-sized team, 10-25 PMs, encompassing FTEs, and contractors utilizing statements of work in a managed teams contract.

  8. BS in technical field of study.

Preferred knowledge:

  1. Healthcare experience

  2. Masters degree in Information systems or computer science.

  3. Education:

Requires a professional level of technical knowledge as acquired through completion of a Bachelor's degree in Computer Science or related field. Master's degree preferred.

B. Knowledge:

Position requires a thorough knowledge of current systems hardware and software technology including networks, storage, server operating systems and desktops / mobile.

Requires thorough knowledge of management principles as well as demonstrated experience with healthcare analytics, healthcare applications and planning and managing major projects.

C. Skills:

Requires strong analytical and computational skills. Demonstrated mastery of management skills and principals. Exemplary leadership ability.

Must plan and direct the work of a diversified staff in various environments. Requires excellent negotiation skills for extensive contract negotiations and excellent communication skills for interfacing with executive management, staff, vendors and consultants.

D. Required Licensure, Certification, Etc.:

PMI, MS Certifications desirable.

E. Work Experience:

Work requires 10+ progressive years of managerial experience in Information Systems arena. The preferred incumbent will have demonstrated experience in the implementation and operation of infrastructure hardware and software. Incumbent should have a thorough knowledge of management principles as well as demonstrated experience with complex computer systems and interfaces, healthcare applications and planning and managing major projects, as acquired during seven to nine years of progressively more responsible management experience. Must have demonstrated talent for customer service and/or sales.

Senior – Requires a comprehensive understanding and demonstrated experience with computer systems and healthcare applications as acquired through a minimum of 15 years of management experience in IT.

Citizenship Requirement: Please note that under the terms of a government contract, this specific position requires U.S. citizenship status to ensure compliance with the Department of Defense Personnel Security Program. We expect the team, at times, to work after hours as well as downtime weekends as necessary.

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.