Robert Half International Customer Service Representative in Gladstone, Missouri
Organization Seeks Customer Service Representative!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This Gladstone, Missouri Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity.
Receive and send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Handle incoming telephone calls
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Ability to interact effectively with internal and external partners and clients/customers
Quality experience with Outbound Sales
Data entry experience required
Inside sales experience
Comprehensive knowledge of customer service
Earlier work involving Sage 100
Wide ranging experience with Microsoft Excel
General familiarity with Answering Multi-Line Phone System
Practical knowledge of Answering Inbound Calls
Good understanding of Enter Invoices
Skills in Vendor Invoices
Communication experience highly desired
Account management experience
Well-founded grasp of Multi Task
Previous experience working with Review Invoices
Proven knowledge of email
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong customer service and office administrative skills
Excellent communication and organizational skills
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent computer skills
Excellent problem-solving skills
Experience performing extensive research to resolve complex customer inquiries
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - $17.60 / Hourly
Location: Gladstone, MO
Date Posted: October 16, 2020
Employment Type: Temp to Hire
Job Reference: 02390-0011590027
Staffing Area: Office u0026 Administrative