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Citigroup IT Business Sr. Analyst in Getzville, New York

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The candidate will work with the Project Management team to execute a program to implement new technology solutions that will strengthen the controls and operational processes for the maintenance of firm, customer and account reference data for the Institutional Client Group businesses. This individual will partner with stakeholders within Front and Middle Office, Risk, Compliance and the ISG development teams to define requirements and help facilitate testing, training, communication and the global rollout of technology releases.


  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommend solutions

  • Support system change processes from requirements through to implementation and provide input based on analysis of information

  • Consult with business clients to determine system functional specifications and provides user and operational support

  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 4-8 years of relevant experience in the analysis, design and implementation of projects or related finance or operational experience within the financial services industry

  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills

  • Consistently demonstrate clear and concise written and verbal communication

  • Proven ability to manage multiple activities and build/develop working relationships

  • Proven self-motivation to take initiative and master new tasks quickly

  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

  • Understanding of Client and Account reference data and/or Finance systems would be helpful


  • Bachelor's degree/University degree or equivalent experience

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.