Citigroup Continuity of Business & Crisis Mgmt Sr Analyst - AVP in Getzville, New York
The primary objective of this role is managing Applications Technology Resiliency and Testing deliverables for Citi’s Institutional Clients Group as part of a Global ICG Continuity &Crisis Management Group. This may include but is not limited to BIA/BRP/Call Trees for Technology areas and coordination of application ‘Volume’ or ‘Flip Flop’ testing. In addition, the role may have program deliverables for Third Parties, FFIEC Appendix J, Application Recovery Plans, Application Recovery Capability reviews and any additional applications resiliency matters as necessary. The role also includes assessment of Technology Resiliency aspects of emerging technologies (Cloud Computing, Virtualization, RPA, and Block Chain).
Provide guidance to Application Development and Support teams on CoB Testing Strategy and Compliance, leveraging current and emerging CoB technologies, to ensure CoB readiness
Face off to senior management and technology control teams. Provide continuous test program monitoring, reporting and key program initiatives
Liaison with the testing utility and provide oversight & support for end to end applications testing for datacenter tests, tech rooms tests, volume tests and supplier tests
Ensure technology plans are updated and tested to meet program requirements.
Manage and Advise Technology organizations on completion of Application Recovery Plans to comply with Citi’s standards and best practices
Provide support with Clients’ Due Diligence Testing enquiries
Provide Testing Evidence to Audit and Regulatory reviews
Coordinate denial-of-access/Work Area Recovery tests and ensure compliance with corporate policy
Project Management of key initiatives as defined by the ICG Continuity & Crisis Management and Global COB Operations
Provide oversight for Corrective Action Plans includes ensuring implementation of remediation
Manage end to end industry tests where required
Provide end to end oversight for 3rd parties to ensure compliance with Citi’s 3rd party corporate program
Provide support at the time of a disaster/event.
Bachelor’s Degree or equivalent experience
5+ Years of related Continuity of Business or Crisis Management experience
Must have US work authorization, this position is not sponsoring visas
Strong technology background/ production support experience a plus
Strong business/product knowledge and through understanding of technologies supporting the business
Understanding of recovery strategy development and insight into industry best practices
Practical experience in continuity plan structure, testing, and maintenance
Professional manner and strong interpersonal skills
Excellent English written and verbal communication skills
Advanced user proficiency in Microsoft Office products (Excel, PowerPoint a must)
Strong analytical skills
Business continuity and audit/compliance/controls experience
Excellent organizational, planning and prioritization skills
Strong time management skills
Ability to communicate effectively across all levels in the organization
Job Family Group:
COB & Crisis Management
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