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Munson Medical Center Triage Nurse in Gaylord, Michigan

*This position is for the East region, primarily covering Gaylord, Grayling, Charlevoix areas


Graduation from a recognized school of nursing and a current Michigan RN licensure.

Two years of acute care experience required. Home care or hospice experience preferred.

Registered nurses hired by Munson Home Health or transferred from Munson Medical Center to Munson Home Health prior to January 1, 2009, are encouraged to obtain a BSN. Certification in the specialty area of practice is also encouraged.

Registered nurses hired by Munson Home Health or transferred from Munson Medical Center to Munson Home Health on or after January 1, 2009, are required to obtain a BSN within ten years of their system hire date. Certification in the specialty area of practice is encouraged.

Proven ability to communicate effectively in verbal and written English. Computer literacy required.

Proven health assessment, organizational, and interpersonal skills with the ability to make independent judgments directing patient care.

Meets Home Health and Medicare standards as evidenced by criminal background check and fingerprinting.

Meets MHH established requirements for proof of health status.

Must possess current Michigan motor vehicle license, ability to drive a car, and an insured vehicle capable of transport to patient homes or other offices in various weather conditions; be physically able to lift 35 pounds; and demonstrate ability to move, position and transfer clients utilizing good body mechanics, lifting techniques and/or transfer assistive devices to avoid manipulating more than 35 pounds.


Reports to the Director of Home Care and Hospice, or designee.

Interacts interdependently with other Home Health staff and volunteers, physicians, support staff, other hospital staff and members of the community.


  1. Supports the Mission, Vision and Values of Munson Healthcare.

  2. Embraces and supports the Performance Improvement philosophy of Munson Healthcare.

  3. Promotes personal and patient safety.

  4. Uses effective customer service/interpersonal skills at all times.

  5. Provides phone triage and after hours admissions/visits for home care and hospice patients during non-business hours.

  6. Works cooperatively to coordinate care with colleagues to ensure that patient and family needs are met during non-business hours.

  7. Implements plan of care, coordinates services, and revises plan of care as necessary while documenting in computerized medical record in a timely manner.

  8. Performs initial and ongoing assessments of clients’ needs.

  9. Serves as liaison between physician, hospital and agency personnel, and others in assessing appropriateness of patient referral and ongoing patient care needs.

  10. Counsels the client and family in meeting nursing and related needs.

  11. Attends appropriate staff meetings and in-services/continuing education offerings.

  12. Meets established productivity standards.

  13. Employees with email are required to maintain proficiency in the basic functions of the program and are also required to regularly check email and keep calendars up to date.

  14. Complies with standard precautions, infection control and safety procedures and guidelines.

  15. Performs other duties and responsibilities as assigned