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University of Florida Desk Assistant, Graduate & Family Housing in Gainesville, Florida

Desk Assistant, Graduate & Family Housing

Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=515858&lJobSourceTypeID=796&sLanguage=en-us) Job no:515858

Work type:Student Ast

Location:Main Campus (Gainesville, FL)

Categories:Office/Clerical, Other

Department:07590000 - HO-VILLAGE HOUSING PRO-RATED

Classification Title:

Desk Assistant, Graduate & Family Housing

Job Description:

This position is open to students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Student Employees within Graduate & Family Housing must:

  • Be a current University of Florida student in good standing with at least a 2.0+GPA

  • Possess exceptional customer service skills

  • Demonstrate a desire and willingness to learn in a team-oriented environment

  • Demonstrate a strong work ethic by being dependable, productive, and display a high level of professionalism

  • Act as an ambassador for Housing and Residence Life as well as the University of Florida providing accurate information and campus resources

Position specific responsibilities:

  • Responsible for providing customer service to current residential students, prospective UF students, families, and departmental employees in different residential facilities

  • Responsible for answering incoming phone calls and emails and assisting guests in the residential area office resolving any questions or concerns

  • Assist with various administrative functions such as recording meter readings and completing daily tasks

  • Submit iService requests for Building Services and Maintenance requests

  • Maintain and update area desk records and materials keeping resident information updated

  • Organize and maintain office space, storage spaces and common areas

  • Assist with providing temporary residential and mailbox keys for residents

  • Maintain knowledge and awareness of safety systems, fire alarm procedures, violence protocols, and other emergency action procedures; complete incident reports as needed.

  • Maintain effective communication with supervisor and other Housing & Residence Life team members to ensure a smooth transfer of duties and information

  • Ability to commit to working 10 hours or more per week

  • Other duties as assigned

Advertised Salary:

$8.65/hour

Minimum Requirements:

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Preferred Qualifications:

Preferred Qualifications:

  • Possess the ability to work evenings, weekends, university breaks, and holidays

  • Proficient with verbal and written communication

  • Demonstrated previous experience with customer service

  • Experience with Microsoft Office applications

  • Ability to solve problems and a desire to help others

  • Demonstrated time management and leadership skills

  • Demonstrated attention to professionalism, dependability, and timelines

  • Successful candidates will have a minimum one semesterexperience at the University of Florida in Gainesville.

Special Instructions to Applicants:

Applications must be submitted by 11:55 p.m.(ET) of the posting end date.

Health Assessment Required:No

Advertised:22 Feb 2021Eastern Standard Time

Applications close:19 Mar 2021Eastern Daylight Time

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