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IHG Chief Steward at InterContinental Fujairah Resort in Fujairah, United Arab Emirates

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & a bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying, or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Day to day

Under the direction of the Director of Food and Beverage and the Executive Chef or delegate, oversees and directs the stewarding operation, including physical departmental maintenance and inventory functions, to ensure hotel quality standards and revenue goals are met and departmental costs are controlled.

  • Assist Executive chef to complete forecasts, plans, and departmental production reports for management.

  • Assist Executive chef to prepare the hotel’s annual budget and the setting of departmental goals.

  • Assist Executive chef to prepare and manage a cost effective budget with measurable targets for department within the financial parameters set down by the hotel budget

  • Assist Executive chef to monitor and analyse variations from the budget effectively

  • Assist Executive chef to develop systems that measure the cost effectiveness of F&B operation

  • Assist Executive chef to develop procedures that track, report on, and control the running costs of F&B operation

  • Assist Executive chef to maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations

  • Manage day-to-day Stewarding operation, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.

  • Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.

  • Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other special events.

  • Assist Executive chef for other staffing/human resources-related actions in accordance with company rules and policies.

  • Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

  • Assist Executive chef to review and update existing standards to ensure competitiveness.

  • Liaise with the F&B Service and Preparation Team to ensure correct equipment is ready for service

  • Liaise with the Engineering Team to schedule preventive maintenance and repairs

Requirements

  • High school certificate or equivalent and any other related qualifications

  • Minimum 5 years of experience as a steward, with at least 2 years in a supervisory capacity, or equivalent combination of education and stewarding operation experience.

  • Vast knowledge of F&B stewarding operation

  • High level of written and verbal Business English

  • Thorough knowledge of MS Word, MS Excel and MS Outlook

  • Experience with financial budgeting is desirable

Benefits

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

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