Oportun. Inc Sr. Product Analyst in Frisco, Texas
Based in Silicon Valley, Oportun (Nasdaq:OPRT) is dedicated to financial inclusion for the estimated 100 million people in the U.S. who are shut out of the financial mainstream because they don’t have a credit score or have been mis-scored by a traditional credit bureau. As a Community Development Financial Institution (CDFI), Oportun’s mission is to provide inclusive, affordable financial services that empower its customers to build a better future.
Since our first loan in 2006, Oportun has made over 3.8 million loans totaling over $9 billion to customers across 12 states. Oportun’s customers have saved an estimated $1.7 billion in interest and fees compared to the alternatives typically available to them. Oportun has helped more than 860,000 people establish a credit history for the first time.
Oportun was named one of Fast Company’s Most Innovative Companies in the World for 2020, a TIME Magazine 2018 Genius Company in recognition of its impact in helping to reinvent the future of lending. Oportun was recently named one of the Top Workplaces for 2019 and 2020 by the Bay Area News Group and recognized as the Best Consumer Lending Product by FinTech Breakthrough. Oportun previously made several fastest-growing lists, including Inc. 5000’s Fastest-Growing Private Companies in America and the San Francisco Business Times’ Fastest Growing Private Companies.
The Product Analytics team is looking for a Business Analyst / Sr. Business Analyst who will play a critical role in driving the growth of our personal loans business and product strategy. Sitting at the intersection of product, risk, and business insights, the Product Analytics team plays a critical role in analyzing & optimizing new product features as well as driving the omnichannel strategy across our channels. In this role, you will leverage multiple data sources, develop a deep understanding of our various products, and practice analytical rigor in making product feature recommendations that will ultimately improve customer experience & conversion within the acquisition funnel while controlling for risk & fraud. The right candidate for this role will demonstrate a high level of curiosity, a fierce dedication to accuracy & excellence, and a strong knack for solving complex problems with innovative & simple solutions that challenge the status quo. This highly visible role is an exciting opportunity in a fast-paced organization where your contributions will drive meaningful impact on broadening access to Oportun’s affordable and credit building loans.
Analyze, monitor, and improve current product feature strategies to drive profitability within the personal loans business
Understand the different features and aspects that constrain or improve the conversion funnel to develop product and risk management strategies
Develop analytical frameworks to monitor product performance & drive feature enhancements for new and existing products
Work end-to-end with the Product and Engineering teams to implement & test new or alternate strategies
Work closely with stakeholders across teams to identify & solve the business question at hand
Provide full range of analytical support for recently launched products
Create clear and concise presentations and reporting packages for senior leadership
Collaborate with data engineering to develop in-depth data analytics and business intelligence tools
Demonstrated ability to drive strategic recommendations through statistical analysis using SQL/SAS or other programming language (R, SAS, Python, STATA, MATLAB, etc).
Exceptional problem solving and analytical skills with the ability to maintain the highest standard of integrity, accuracy and precision
Basic understanding of experimental design (such as A/B experiments) and statistical methods
Proven ability to communicate and influence by presenting data & analyses in a compelling way
Experience developing, managing, and delivering website/mobile testing strategy, online experimentation, website behavior and performance metrics (on platforms like G-Analytics) is a big plus
Solid Microsoft Excel and PowerPoint skills
A relentless problem solver and out of the box thinker in finding ways to improve strategies and processes
Smart, dedicated, compassionate, hungry, fun, and generally awesome personality
Bachelor’s Degree in a quantitative discipline such as Economics, Finance, Engineering, Math, Statistics, Business, Science or Computer Science (Master’s Degree in a quantitative discipline is a plus)
2+ years in business analysis and using SQL preferred
2+ years of working experience in an analytical capacity, preferably within financial services, tech, or management consulting industry
Req No.: 2021-9814
External Company Name: Oportun Inc
External Company URL: http://www.oportun.com
Street: 3201 Dallas Parkway, Ste. 700