Giant Eagle Patient Care Advocate in Freedom, Pennsylvania
Experience Required: 6 months to 1 year
Education Required: High school diploma or equivalent plus 18 months + of additional training
Travel Required: Regional - Daily, Less than 10%
Lifting Requirement: Up to 10 pounds
Enter patient demographics, prescription information, and insurance data for order processing.
Verification of patient’s insurance information and assistance with prior authorizations.
Contact insurance carriers on the patient's behalf.
Assist patient with enrollment into copay assistance programs.
Demonstrate adherence to all company, state, and federal policies, laws and regulations including HIPAA.
Maintain a neat and clean work environment.
Have knowledge of all appropriate service and business metrics.
Assist in the execution of all company initiatives and programs.
Contact physician office if necessary.
Report errors, omissions, and incidents to pharmacist.
Execute Medication Therapy Management for the company through competency in MTM platforms.
Maintain productivity rates and meet quality expectations as determined by leadership.
Giant Eagle, Inc. is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.