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Giant Eagle Patient Care Advocate in Freedom, Pennsylvania

  • Experience Required: 6 months to 1 year

  • Education Required: High school diploma or equivalent plus 18 months + of additional training

  • Travel Required: Regional - Daily, Less than 10%

  • Lifting Requirement: Up to 10 pounds

Job Responsibilities

  • Enter patient demographics, prescription information, and insurance data for order processing.

  • Verification of patient’s insurance information and assistance with prior authorizations.

  • Contact insurance carriers on the patient's behalf.

  • Assist patient with enrollment into copay assistance programs.

  • Demonstrate adherence to all company, state, and federal policies, laws and regulations including HIPAA.

  • Maintain a neat and clean work environment.

  • Have knowledge of all appropriate service and business metrics.

  • Assist in the execution of all company initiatives and programs.

  • Contact physician office if necessary.

  • Report errors, omissions, and incidents to pharmacist.

  • Execute Medication Therapy Management for the company through competency in MTM platforms.

  • Maintain productivity rates and meet quality expectations as determined by leadership.

Giant Eagle, Inc. is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

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