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Kaman Distribution Regional Operations Manager in Franklin, Massachusetts

Kaman Automation has an opening for an exceptional leader to serve as the Regional Operations Manager, based out of our Franklin, MA branch. In this role you will be responsible for overseeing the Operations and Engineering Solutions Group (ESG) teams. This includes production and execution of technical projects and providing leadership to multi-function technical hourly and salary employees to ensure continuous improvement in cost, quality, delivery, and safety and acts as liaison/partner with sales team. You will also guide the team to meet sales and customer service targets, recruit staff, identify staff coaching needs, review staff performance, and compile reporting information. As a collaborative leader, you'll have the ability to lead by example and build strong, performance driven teams.

Kaman Automation, a business unit of Kaman Distribution Group, is comprised of Minarik, Zeller, and G.C. Fabrication, is a leading provider of motion control, automation products, systems and solutions to original equipment manufacturers, industrial production plants, and infrastructure facilities throughout North America. We are committed to helping our customers achieve high performance by providing quality and state-of-the-art products with the technical support to back them. Our people are the foundation of our success and we recognize that our ability to sustain our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow.

  • Coordinates internal and external third parties/vendors for the flawless execution of projects.

  • Develops project scope, estimates and proposals; manage changes to project scope, schedule and cost; ensure projects are deliver safely on-time with build in quality within the scope and budget.

  • Successfully manages relationships with internal and external customers and stakeholders, negotiating outcomes that meets the needs of both company and customers, embracing and adhering to national customer service practices.

  • Sets performance standards, goals and metrics, monitor progress striving for continued performance improvement through coaching, performance evaluations, feedback, cross training and skill development.

  • Collaborates with respective team on contract pricing levels, PROS, price bumps, and manufacturer increases.

  • Handle complaints, settle disputes, and resolve grievances and conflicts or otherwise negotiating with others.

  • Ensure employees are adequately trained to meet customers’ expectations, assess training needs and create effective training programs to improve efficiencies.

  • Maintains close working relationships with vendors and suppliers to optimize supplier support for the region’s sales efforts.

  • Maintains stable performance under pressure or opposition and handles stress in a manner that is acceptable to others and the organization.

  • Drives quality initiatives and maintains ISO certifications based on customer requirements. Possesses working knowledge of Lean principles and APQP.

Education and Experience

  • Bachelor's Degree in Manufacturing, engineering, or business.

  • 10+ years of Industrial related technical/operations management

  • Demonstrated leadership abilities, training and supervisory experience required

Skills and Abilities Essential to the Position:

b Specific Skills (Required Skills & Abilities)

  • A results oriented, highly collaborative senior manager, with demonstrated record of meeting or exceeding business performance objectives.

  • Possesses a minimum of 10 years of experience in manufacturing and/or distribution businesses.

  • A person of the highest integrity, aligned to and upholding the company’s core values.

  • Demonstrated commitment to a strong safety culture.

  • An understanding of Quality systems and lean manufacturing.

  • Excellent verbal and written communication skills

  • A proven track record of possessing strong VOC.

  • Demonstrated leadership capabilities to create a culture of trust, respect and collaboration.

  • Leads with emotional intelligence, understanding the value of active listening, strong communication and creating an open and collaborative work environment for employees.

  • Demonstrated ability to attract, develop and align top talent, with an understanding that aligned and engaged employees are a differentiator for success.


  • A valid driver's license is required

  • 10-15%

Our comprehensive compensation package and benefit program includes:

  • Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts

  • Company matching 401(k) with a great vesting schedule

  • Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time

  • 100% tax-free tuition reimbursement

Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI

Job ID: 2020-5904

Street: 38 Forge Parkway Ste 150