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UnitedHealth Group Field Based Maternal Health Community Health Worker – Bowling Green / Hopkinsville Region, KY in Franklin, Kentucky

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM

As a Field Based CommunityHealth Worker (CHW) , you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW’s work in a team - based structure and spend the majority of their time in the community engaging directly with members. Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office. You will work from home when not in the field.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid - 19 Resources Page at:


  • Create a positive experienceand relationship with the member

  • Help member set goals anddevelop a care plan to achieve those goals

  • Proactively engage the memberto manage their own health and healthcare

  • Support the member to improvetheir wellbeing by staying out of the hospital, and attend regular visitsto their primary physician

  • As needed, help the memberengage with mental health and substance use treatment

  • Support the member to ensurepick-up of their prescriptions

  • Provide member education oncommunity resources and benefits

  • Conduct post dischargeactivities from hospital facility and support connection to socialservices

  • Support member to engage inwork or volunteer activities, if desired, and develop stronger socialsupports through deeper connections with friends, family, and theircommunity

  • Partner with care team(community, providers, internal staff)

  • Knowledge and continuedlearning of community cultures and values

  • May conduct Health RiskAssessments (HRA) if needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (orhigher)

  • 2+ years of field - based experience

  • 6+ months of experience workingin Maternal Health (maternity, post - partum, L&D, pediatrics)

  • Must have lived in the Bowling Green / Hopkinsville Region for 2 years

  • Abilityto navigate a PC to open applications, send emails, and conduct data entry

  • Knowledge of culture and valuesof the community

  • Familiarity with the resourcesavailable in the community

  • Must currently reside in theBowling Green / Hopkinsville Region of KY

  • Must have a designated workspace inside the home with access to high - speed internet availability (Provided by UHG)

  • Ability to travel locally up to75% of the time

  • If you need toenter a work site for any reason, you will be required to screen for symptomsusing the ProtectWell mobile app, Interactive Voice Response (i.e., enteringyour symptoms via phone system) or a similar UnitedHealth Group - approvedsymptom screener. When in a UnitedHealth Group building, employees are requiredto wear a mask in common areas. In addition, employees must comply with anystate and local masking orders


  • Bachelor’s Degree (or higher)in a health - related field

  • 2+ years working in a case management role

  • Knowledge and / or experiencewith behavioral health or substance use disorders

  • Previous care managementexperience

  • Licensed Practical Nurse (LPN),Certified Nursing Assistant / Home Health Aide, Certified Medical Assistant

  • CHW Accreditation

  • Experience working in ManagedCare

  • Knowledge of Medicaid and / orMedicare population

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography - specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we’ve taken to ensure employee well - beinginclude:

  • Launchedour ProtectWell app and UnitedCARES program to help ease the burden and stressfor our UnitedHealth Group team members and their immediate family affected byCOVID - 19

  • Dailyupdates from our CEO Dave Wichmann to support and inspire team members duringthis challenging time

  • Onsitesocial distancing and increased sanitization measures for employees who havebeen welcomed back to our offices

  • Fullycover the COVID - 19 healthcare costs for our employees

  • Employeeswho self - identify as high risk or who live with someone who is high risk havebeen asked to remain working from home

You can learn more about all we are doing to fight COVID - 19 and support impacted communities at:

Careers at UnitedHealthcareCommunity & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high - risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's bestwork. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: community, behavioral health, Licensed Practical Nurse (LPN), Certified Nursing Assistant, Home Health Aide, Certified Medical Assistant, CHW Accreditation, hiring immediately