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Aston Carter Customer Service Representative in Fort Wayne, Indiana

Are you looking for a call center position that offers training and growth opportunities? This position is great for those who are looking for a fast-paced work environment and opportunity to help others in a healthcare setting. Entry level candidates welcome to apply!

Job Duties:

  • Receive a high volume of inbound calls from patients

  • Schedule patients for appointments

  • Work efficiently on dual monitors

  • Document all call details accurately and follow a procedure for call flow.

  • Responsible for answering customer questions and resolving issues as quickly as possible

Skills:

Customer service, Data entry, Call center, Front desk, Administrative support, Inbound call, Administrative assistance, outbound calls, outbound call center

Top Skills Details:

Must Have

  • 1+ years of customer service experience preferably in call center environment

  • High School Diploma or GED

  • Proficient with computers, working on dual monitors and multiple programs

  • Type 20+ WPM

Additional Details:

  • These are IN OFFICE positions

  • Training is 2 weeks long and hours will be between 8am - 7pm (changes depending on portion of training)

  • After training, hours are 1st shift M-F 8am- 5pm

  • Start classes every Monday

  • After going direct, there is a pay increase

Please apply directly to posting for consideration.

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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