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Randstad Call Center Inbound - French Canadian/English in Fort Lauderdale, Florida

Call Center Inbound - French Canadian/English

job details:

  • location:Fort Lauderdale, FL

  • salary:$16 per hour

  • date posted:Wednesday, September 9, 2020

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3458658

  • questions:barbara.miller@randstadusa.com954-513-3631

job description

Call Center Inbound - French Canadian/English

French Canadian and English Call Center Specialist

Have you ever wondered what it's like working for an elite company that is service and quality driven? An organization that is interested in your professional development and success? Well, here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction. The Service Specialist position requires fluent communication in French Canadian and English, as this individual will being receiving inbound calls from French Canadian and English speakers. The ideal candidate will be compassionate, patient, polite, and professional and able to easily adapt to change.

We Offer:

  • Weekly Pay

  • Benefits

  • 401K

  • Paid training

  • Business casual dress code

  • Clean, modern, and professional work environment

  • Referral bonus program

Responsibilities

-Assist customers in troubleshooting service issues with the vehicle applications

-Take Inbound Automotive Emergency calls

-Dispatch appropriate emergency units to accident scene

The ideal candidate for this position:

-Must be fluent with written and oral communication in both French/Canadian and English

-Minimum of 1 year of Call Center/High Call Volume experience

-Superior problem resolution and follow up skills

-Ability to work in a fast paced metrics driven setting

-Proficiency in Excel, Word, Microsoft Outlook Email

-Excellent organizational skills and attention to detail required

-Must be able to work a flexible Schedule including weekends

-Must be able to work in a fast-paced environment with daily work processing deadlines

Skills

  • Call Center Support

  • Telephone Etiquette

  • Customer Service

  • Basic Computer Skills

  • Typing Skills

  • French Canadian (3 months of experience is required)

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: Second

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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