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GAP Solutions Inc Field Service Technician - Level 2 in Fort Gordon, Georgia

Field Service Technician - Level 2

Fort Gordon, Georgia

Type: Direct-Hire

Category: Information Technology

Job ID: 51836

Date Posted: 02/10/2021

TPGS is a subsidiary of GAP Solutions and serves as the Government Intelligence Portfolio of the System One, LLC family of companies. Together, we support federal, defense and intelligence community customers to meet their mission objectives. Our core capabilities include Information Technology, Development and Engineering, Training, Security, Intelligence Analysis and Operations & Human Capital Management.

Field Service Technician - Level 2

Active Top Secret / SCI Clearance Required - No Sponsorship

Position Objective :

The Intelligence Group of TPGSis seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Duties and Responsibilities :

  • Conducts hardware infrastructure site surveys, planning, and design

  • Makes recommendations on hardware, cabling, and equipment requirements

  • Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status

  • Plans, builds, and installs cable patch panels and cable infrastructures

  • Installs and terminates all types of standard IT cable and fiber

  • Provides equipment rack installation and equipment installations within a variety of locations that includes, but is not limited to, data centers, equipment rooms, communications closets, operations centers, and user workspaces

  • Performs installs and terminations for all types of standard IT cable and fiber

  • Troubleshoot and resolve issues with network infrastructure and/or components

  • Recommend changes and/or technology upgrades to address performance, standardization and industry best practices

Basic Qualifications:

  • High School Diploma/GED with 8 years of related experience, or Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience

  • Required Security Environment Certification: CompTIA Security+ CE or equivalent

  • Required Computing Environment (CE) certification: MTA 98-365, Windows Server Administrator Fundamentals

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

Desirable Skills/Experience:

  • Comprehensive knowledge of the principles, methods, and techniques used in network troubleshooting and support

  • Comprehensive knowledge of routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software

  • Comprehensive knowledge of desktop operating systems and applications

  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

  • Travel maybe required in support of the mission

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TPGS provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@tpgsfed.com You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

TPGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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