TEKsystems PC Technician in Fort Bragg, North Carolina
Our team supporting the US Air Force is seeking a qualified PC Technician with hardware installation experience, specifically servicing PC's to assist with a hardware refresh on base. Candidates must have an Active DOD Secret clearance.
•Respond to technical service hardware requests and break/fix incidents
•Support Dell, HP and other notebook, desktops, and monitors
•Resolve end user questions or problems in the areas of functionality and technical troubleshooting
•Take responsibility for additional follow-up as required to ensure service is fully restored
•Ensure a high level of customer satisfaction throughout the service delivery transaction
secret clearance, comptia security +, imaging, customer support, troubleshooting, windows, mobile device, hardware installation, deployment, windows 10
Top Skills Details:
secret clearance, comptia security +,imaging, customer support, troubleshooting, windows ,mobile device
Additional Skills & Qualifications:
- Demonstrated ability to learn customer support processes and techniques
• Excellent analytical and problem solving skills
• Excellent oral and written communication skills
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.