Hunterdon Health Care System Inpatient Family Liaison in Flemington, New Jersey
Inpatient Family Liaison will assist in connecting patients with their families and ensuring patients' needs are met while on the inpatient unit. This role will also work closely with Nursing Staff to help with communication with patients’ families regarding care.
Primary Position Responsibilities
Assist in making virtual calls/meetings to connect patients with their families.
Assist in answering calls from family and assist with getting care questions answered.
Assisting with virtual calls/meetings for discharge information/care plans
Schedules virtual and/or in person visits and ensures the visitation guidelines are being followed.
Secondary Position Responsibilities
Acting as a companion for patient, ie, helping feed patient meals, getting them water, answering call bells/rounding etc
Empting linen cart in room when full
Removing full trash can in room when full
Restocking items for patient room
Tasks charge nurse assigns as needed
Runner for supplies and ppe as needed
Work Contact Group
- Employees, visitors, patients
Reports To: Charge Nurse and Director, Organizational Improvement
Minimum Education Requirements
Required: High School Diploma or Equivalent
Minimum Years of Experience
Preferred: Two years in a Customer Service industry; healthcare experience as a Nursing Assistant, Medical Assistant or LPN preferred
License, Registry or Certification
Knowledge, Skills and/or Abilities
Working technical knowledge of ipad and making virtual calls
Good communication/verbal skills
Ability to interact effectively with the public
Must wear a N95 mask. Masks will be provided by HMC.