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Consumer Direct Care Network Program Compliance Coordinator III (Federal Way, WA) in Federal Way, Washington


Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as

Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

Dream of a job that makes a difference? We did too. Find yours below.

Company: Consumer Direct Care Network

Position: Program Compliance Coordinator, Level III

Schedule: Full-time

Location: Federal Way, WA

Status: New

*For consideration of employment, please include a resume.*


The Program Compliance Coordinator Level III monitors all state, federal, and contract requirements and conducts corresponding internal reviews. The Program Compliance Coordinator Level III also provides form and packet development, external review support, process & workflow review, and ongoing training to staff. Responsible to meet general customer service objectives to ensure positive business growth and development and behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.

In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable. We have high standards for how our employees conduct themselves at work and in the communities we support. Our company values of Respect, Integrity, Service, and Excellence guide us in all we do. Come join our team and be a part of a rewarding career helping others!


  • Evaluate Agency Operations to ensure compliance with State, Federal, and Contract Rules/ Regulations

  • Monitor company compliance standards (i.e. Proficiency Trackers/ Expiration Reports)

  • Facilitate the preparation and execution of the internal and external audits

  • Maintain control over determinations of regulatory compliance and credentialing for caregiver and administrative personnel

  • Train staff on Standard Operating Procedure and Policy and Procedures

  • Lead, oversee and complete special projects, including annual review of Policy and Procedures, annual review of Standard Operating Procedures, annual satisfaction survey and large-scale enrollments and transitions

  • Comfortable with public speaking in front of large groups

  • Provide quality service to our clients, referral sources, and co-workers, acting as a positive influence in the office environment

  • Tracks and maintains Incident / Quality Management Issue data (i.e. Fraud, Waste & Abuse Issues)

  • Supporting program teams with elevated incidents and reports of harassment, abuse and discrimination.

  • Other duties as assigned


  • Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred

  • 6 years’ experience serving individuals with disabilities preferred

  • Combination of education and experience

  • Ability to work flexible and/or extended hours, if needed, to meet the job requirements


When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• Benefits for all employees

• Rewarding career helping others

• Fun and engaging work environment built on team unity

• Paid Time Off for the things you love to do

• Holiday and Sick Time available

• Retirement planning

• Professional training to help advance your skills for career development

• Job satisfaction knowing you make a difference in the work you do and lives we serve

Benefits may vary depending on employment status


Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.

For additional information about any of the jobs posted, help applying, or for other employment questions please contact us at

Consumer Direct Care Network specializes in home and community-based services and supports to help people and families of all ages including children, older adults and people with disabilities, remain safe and independent in their own homes. We provide coordinated service delivery in 14 states and the District of Columbia. Our services include financial management services, support brokerage, traditional agency home care and caregiving, and behavioral health. We have extensive experience with Medicaid, private insurance, and supporting people who pay for their own care.