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Town of Falmouth Senior Offce Assistant - Health in Falmouth, Massachusetts

Job Responsibilities Assists individuals in person or by telephone; provides information relative to departmental procedures; Scanning, copying and filing of permits and other related documents; Receives and processes permits and licenses including data entry of permits and other related information; Directs individuals to appropriate departments as required; Maintains department records and files; Provides back up clerical support, as needed, within departments involving the permitting, planning and preservation function; All other related duties as assigned Recommended Minimum Qualifications Education and Experience - High school graduation including or supplemented by courses in secretarial skills and office procedures and one year of experience in clerical and customer service work; or any equivalent combination of education and experience. Knowledge - Thorough knowledge of office practices and procedures and office equipment. Ability - Ability to organize time and accomplish tasks. Ability to organize records. Ability to work effectively under time constrains to meet deadlines. Ability to maintain patience while working with the public Skill - Skill and ability in using a computer including data entry and electronic retrieval and filing. Good communication skills and the ability to deal with the general public in a tactful, courteous and compassionate manner. Skills in the operation of a computer, scanner, copiers, calculators. Physical Requirements Minimal physical effort generally required. Position requires ability to operate computers at efficient speed and to sit at a computer for long periods of time. Ability to stand for extended periods of time. Specific vision requirements include close vision and the ability to adjust focus. Ability to talk, hear, walk and sit. Additional Information Distinguishing Characteristics: Works under the general supervision of the Health Agent or his/her designee. Performs a variety of functions, which require the exercise of judgment and initiative in accordance with prescribed procedures. Makes frequent contact requiring courtesy, patience and tact with the general public and various town departments. Communication is by means of telephone, personal interaction and correspondence. Has access to department oriented confidential information requiring discretion and tact. Errors could, have legal and/or financial repercussions and cause adverse public relations. Work is performed under typical office conditions. Application Special Instructions Preference Date: September 29, 2020