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Robert Half International Customer Service Representative in Fairfield, New Jersey

Description

We're Seeking a Customer Service Representative!

Further your skills as a Customer Service Representative in the expanding Manufacturing industry through this exciting opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Fairfield, New Jersey and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Your responsibilities

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • Manage and place incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Enthusiastic attitude and an engaging businesslike approach

  • Customer service and office administrative skills

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Payment Processing experience

  • Order entry experience

  • Strong technical skills including proficiency with MS Office

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent written/verbal communication and organizational skills

  • Proven computer skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: Fairfield, NJ

Date Posted: February 22, 2021

Employment Type: Temp to Hire

Job Reference: 02750-0011712566

Staffing Area: Office u0026 Administrative

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