Compass Group, North America PATIENT SERVICES MANAGER in EVANSVILLE, Indiana
Posted Date: Mar 30, 2020
TouchPoint, Support Services,* *provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
In this role, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources.
Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population, and contract
Plans and supervises the patient food assembly and service
Complies with dietary restrictions to ensure optimal food preferences are met
Complies with regulatory agencies, including federal, state, and Joint Commission
Participates in facility-wide and department Performance Improvement Program and on
Performance Improvement teams to improve processes and patient care
Follows facility, department, and Company safety policies and procedures to include occurrence reporting
Performs other duties as assigned
B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred
Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
Prior management experience required
Willingness to participate in patient/resident satisfaction programs/activities
Knowledge of P&L accountability and contract-managed service experience is desirable
Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
ServSafe certified highly desirable
Apply to TouchPoint today!
/TouchPoint is a member of Compass Group USA/
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
*Req ID: * 377563