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Zoological Society of San Diego Safari Experiences Program Aide - San Diego Zoo Safari Park in Escondido, California

Safari Experiences Program Aide - San Diego Zoo Safari Park

15500 San Pasqual Valley Rd, Escondido, CA 92027, USA Req #1737

Friday, January 14, 2022

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION The Safari Experiences Program Aide provides operational support for Safari Experiences programs and provides great customer service to program participants. The Program Aide also operates, inspects, and assigns tour vehicles. This position reports to the Safari Experiences Supervisor.WHAT YOU WILL DO

  • Provides operational support for Safari Experiences programs by ensuring guides and guests connect in a timely manner.

  • Operates organization vehicles/carts to transport late guests or provide replacement carts to guides.

  • Provides excellent customer service to program participants by checking them in for tours, providing safety information, and answering questions.

  • Cleans and inspects tour vehicles and reports damage in a timely manner.

  • Prepares and ensures availability of program materials.

    WHAT ARE WE LOOKING FOR? Applicants must be available at least four days a week, including weekend days. Must be at least 18 years of age.

  • JOB EXPERIENCE

  • Prior customer service experience is preferred.

  • EDUCATION AND CERTIFICATIONS

  • Current valid California Driver’s License in good standing.

  • SKILLS AND KNOWLEDGE

  • Demonstrated ability to handle complex guest interactions.

  • Ability to manage internal and external customer interactions with a high level of tact and diplomacy.

  • Able to communicate effectively both verbally and in writing.

  • Work effectively with others as part of a diverse team environment.

    SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park

  • Family Passes

  • Complimentary Tickets

  • Local and In-House Discounts

  • Employee Assistance Program

  • Wellness Program

    IMPORTANT DETAILS

  • Location: Escondido, CA

  • Duration: Union Part-Time Non-Exempt Position - If selected, there will be fees and dues to be paid to the Union

  • Hourly Rate: $15.00 and SDZWA is pleased to offer a $1200 signing bonus for all new employees hired through April of 2022.

    THIS EMPLOYER PARTICIPATES IN E-VERIFYSAN DIEGO ZOO WILDLIFE ALLIANCE IS A DRUG FREE WORKPLACE SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER

    At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our employees, our guests, our community, and our wildlife.

    SDZWA is an Equal Opportunity Employer. SDZWA will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ethnicity, disability status, genetics, protected veteran status, marital status, parental status, or any other characteristic protected by federal, state, or local laws. If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

Be an ally for wildlife by joining our team!

Other details

  • Pay Type Hourly

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  • 15500 San Pasqual Valley Rd, Escondido, CA 92027, USA
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