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Procter & Gamble DC iTrade and Claims Lead - West Thurrock in England, United Kingdom

We are a leading company in the manufacture of Fast Moving Consumer Goods (FMCG) making some of the world’s best loved brands like Gillette, Fairy and Oral. We are looking to hire motivated and high calibre experienced time served technicians at our London (West Thurrock) Site. This type of role will suit the person who is looking for a career and not a job. We are a build from within company and expect those recruited to want to be developed to move up our pay reward system.

London P&G Distribution Center (DC) is looking for a DC international trade (iTrade) and Claims Lead who will work within the DC’s service department. DC iTrade & Claims Lead will be expected to ensure all DC customs operations are performed efficiently and in full compliance with current regulations. The DC iTrade & Claims Lead will also be expected to support the DC’s claims team with customer claims management. The key responsibilities include:

iTrade-related responsibilities:

  • Providing local customs clearance instruction to brokers for import and export

  • Ensuring export and import clearances are performed on time and accurately to support site operations

  • Ensuring site is fully aware of customs requirements and restrictions, maintaining specific customs operations where needed

  • Supporting customs classification process to ensure correct classification and duty payments

  • Service-related responsibilities:

  • Investigate customer complaints and communicate with UK claims team

  • Raising Purchase Orders (POs) and approval/payment of invoices for different DC service providers

  • DC iTrade & Claims Lead role is a day role and based in London DC

_What we Offer You_

  • Continuous coaching – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager

  • Dynamic and respectful work environment – employees are at the core, we value every individual and encourage initiatives, promoting agility and work/left balance: Competitive holiday allowance, overtime, P&G discount site, staff shop, local event tickets and more.

We offer competitive compensation and benefits package. This includes pension, life assurance, health insurance, a stock ownership scheme and other social benefits. Regular salary revisions and possible promotions – all in line with your results, performance and potential. To find more information about our benefits package take a look here:

To be considered for this role, you must have the appropriate skills and capabilities from the following criteria:

  • Experience in Fast Moving Consumer Goods (FMCG) or similar industries. A broad appreciation of supply chain is preferred.

  • Able to communicate and collaborate effectively at all levels, and work as part of a team

  • Experience with SAP and Excel with overall good software skills. Experience of dealing with large amounts of data and drawing conclusions quickly

  • Able to drive process improvements & capable of leading a loss elimination project

  • Able to follow and improve standard work processes

  • Able to work under pressure

  • Fluent ability to communicate in English

Just so you know at Procter & Gamble#weseeequal

We are an equal opportunity employer and value diversity at our company.

P&G ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request an accommodation by clicking ‘application help’ at the top right-hand corner of the career website.

Job: Manufacturing

Title: *DC iTrade and Claims Lead - West Thurrock *

Location: GB-England-London

Requisition ID: MFG00007173