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CIOX Health Chart Retrieval Specialist in Elmira, New York

Chart Retrieval Specialist

Job Locations


Requisition ID


# of Openings


Category (Portal Searching)

Medical Records


The Company
For 40 years, Ciox Health has advanced the Healthcare industry through better health information management and exchange of health information. We help our Clients manage, protect and leverage health information to achieve operational improvement, optimize revenue and guarantee better patient outcomes.

The Job
We are hiring responsible, trustworthy individuals to join the Ciox team for a specialized, part-time role as a Chart Retrieval Specialist.


We are hiring responsible, trustworthy individuals to join the Ciox team for a specialized, part-time role as a Chart Retrieval Specialist.

Following your successful completion of a paid training program, you will be assigned to a support team in your geographic area. Each week, you will receive a list of appointments at local Healthcare Facilities. You will arrive at scheduled times and scan/upload the assigned medical records using Ciox equipment and processes.
Most Chart Retrieval Specialists work an average of 20-28 hours each week offering you the chance to balance work with the other priorities in your life. During the busier months (May-September), you may have the opportunity to increase appointments and your hours.

Given the nature of this work in a field-based role, new Chart Retrieval Specialists find the most success when they maintain frequent communication with their regional support team. Retrieving medical charts does require a certain measure of technical skills, but those who remain open to new experiences and flexible in learning new processes will have opportunities for growth and development that could lead to advancement.

Competitive hourly rate
Mileage reimbursement
Performance/Quality bonus
Company-paid training


High school diploma or GED
Must be at least 18 years of age
1+ years' experience in a customer focused service role preferred
Experience with technology systems-PC, scanner, smartphone (company supplied tool kit)
Track record of independent, quality work completed on schedule
Adaptability-problem solver to work through technology and process-based challenges
Reliable transportation to scheduled appointments/sites for retrievals
Be available normal business hours, Mon - Fri 8-5 for scheduling
Must have high speed internet access (25 Mbps)
Some experience/understanding of Medical Charts is a plus.

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Ciox provides equal employment opportunities to all associates and applicants for employment without regard to as race, color, national origin, genetic information, religion or religious creed, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability, citizenship status, ancestry, military and veteran status, or any other characteristic as protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, leaves of absence, and training.