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Gerber Collision & Glass Inbound Call Center Rep in Elmhurst, Illinois

Glass America is one of the nation's largest auto glass and windshield repair businesses.

  • Are you looking for a fun and exciting career opportunity in the sales industry?

  • Want to work for a financially stable and fast growing company?

We are currently seeking a full-time Care Center Representative at our corporate office in Elmhurst, IL!

  • $12.50/hr + weekend shift differential + monthly commission!

  • Full Time (4 days during the week and Saturday)

  • 11am to 8pm weekday shift, 7:30am to 3:30pm weekend shift

  • Benefits: Medical, Dental, Vision, Paid Time Off and 401k (w/ company match)

The Customer Service Representative (CSR) will provide effective and outstanding customer service, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customer's needs, effectively communicate with prospective customers to explain and sell auto glass products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques.

  • Handle customer inquiries via phone and email.

  • Provide customers with auto glass product and service information.

  • Provide customers with estimates, make sales, and process orders.

  • Document all call and sale information.

  • Make follow-up sales calls on all estimates that have been written and not sold.

  • High School diploma or GED preferred.

  • Experience using a PC with various software packages.

  • Call center, care center, customer service, or sales experience is preferred.

We are a fast-growing company, looking for high performing Inside Sales Associate to join our team.

Requisition ID: 2021-15247

External Company Name: Gerber Collision & Glass

External Company URL:

Street: 977 N. Oaklawn