USACares Jobs

Job Information

Mars Supplier Quality Assurance Technologist - Cocoa in Elizabethtown, Pennsylvania

Job Purpose:

Assures “fit for purpose” for raw and packaging materials that meet/exceed the needs of the regional manufacturing sites and end-users. Ongoing responsibilities of the role include ensuring continuous supplier process improvement, identifying and executing cost improvement initiatives, assuring food/human/product safety, continuous quality improvement, and performing supplier site visits and audits. The role requires functional expertise in food, organics and/or snack materials with preferred experience in Cocoa. The Supplier Quality Assurance Technologist interacts extensively with the Commercial buying team, manufacturing, product, and commodity development functions with a special emphasis and deep functional knowledge within a unique commercial buying category (i.e., cocoa, fat/oils, peanuts, gum, colors, etc.).

Key Responsibilities:

  • Assures quality and consistency of raw materials and packaging supply within the region.

  • Creates material risk assessments and supplier improvement plans

  • Works in partnership with Commercial Buying Team and Site-based Quality Services to identify and execute inbound material cost, quality, food safety and efficiency improvement projects

  • Manages all inbound supply risks including material security, quality, food/product safety and regulatory compliance.

  • Performs supplier site audits and ensures completion of identified corrective actions

  • Communicates effectively with multiple internal customers in Commercial, R&D and Supply

Performs supplier performance reviews and manages supplier performance metrics

Context & Scope:

Decision Making Authority and Impact

  • Proper supplier risk assessment and food safety controls under the Supplier Quality Assurance function to directly prevent manufacture of adulterated product.

  • Product conformance to specifications and requirements

  • Placing of non-conforming product on “hold”

  • Notification of raw material quality and safety issues. Identifying risks and expedient communication of issues

  • Approval of suppliers as extensions of Mars Wrigley North America sites

  • Risk categorization of suppliers


  • Supplier-based quality system improvements

  • Prioritization of continuous improvement activity and resource allocation to achieve improvements

  • Inputs into global and regional Supplier Quality Assurance Strategy

  • Disposition of non-conforming product and fitness for use of materials not meeting specification

Modifications to raw material risk assessments and specifications

Job Specifications/Qualifications:

Minimum Qualifications

  • BS degree in Chemistry, Food Science, Engineering or related technical field

  • 3 years of experience in a technical area such as R&D product development, quality systems, laboratory management, manufacturing, or engineering

  • Ability to travel 50 to 75% of the time

  • Proficiency in Microsoft Office

Preferred Qualifications:

  • 2+ years of experience with direct supplier chain quality management

  • 5+ years of experience in a technical area such as R&D product development, quality systems, auditing, food safety, laboratory management, manufacturing, or engineering

  • Proficient foreign language (Spanish/Portuguese preferred)

  • Quality management systems

  • Food safety management

  • Process Improvement methodologies

  • Statistical Process Control

  • Demonstrated troubleshooting ability

  • Knowledge of food processing equipment and controls

  • Familiarity with food law, consumer product safety and regulatory guidelines

  • Effective communication skills

  • Excellent team working and interpersonal skills

Ability to drive positive change at supplier locations