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Aerotek Administrative Coordinator in EDMONTON, Alberta

Description:

A typical day for the Admin Coordinator will consist of booking freight delivery appointments for clients. Setting these appointments up will involve coordinating basic logistics such as john smith from XYZ company has freight coming in from ABC Company, John is confirmed to be at 12345 street and 123 avenues, at X: XX AM.

Beyond booking appointments, the Admin Coordinator will work with the Terminal Manager to follow up on claims. A claim is something that is made by a client when they receive damaged merchandise or when they did not receive their shipment at all. Responding to a claim is a sensitive operation the requires thick skin, problem-solving, and empathy. Responding to these claims will oftentimes involve some sort of investigation and creative problem-solving.

Skills:

Administrative support, Customer service, Microsoft Office, Ms excel

Additional Skills & Qualifications:

MUST:

  • Previous Customer Service experience in a position where they had to frequently diffuse upset clients and solve problems (Call Center, Help Desk, Collections, etc)

  • Pass numerical typing test (40+WPM & 7100KPH)

  • Must be comfortable with Microsoft applications like Outlook, and Excel - should be able to perform basic data entry duties

LIKES:

  • Previous freight or trucking industry experience

À propos d'Aerotek:

Notre monde nous tient à cœur. Reconnu Best of Staffing MD par nos clients et le talent que nous recrutons, Aerotek MD Inc. se distingue comme chef de file du recrutement et en de la dotation de personnel grâce à sa grande compréhension des liens entre le talent et les affaires. Étant donné qu'Aerotek est un partenaire stratégique de plus de 18 000 clients et 300 000 employés contractuels chaque année, son approche axée sur les gens lui permet d'offrir un avantage concurrentiel à ses clients et des emplois gratifiants à ses employés contractuels. Aerotek, dont le siège social est à Hanover, au Maryland, exploite un réseau de plus de 250 bureaux non franchisés, comptant plus de 8 000 employés internes dévoués à servir nos clients. Aerotek est une société en exploitation d'Allegis Group, un fournisseur multinational de solutions en matière de talent. Pour en savoir davantage, consultez le site aerotek.com/fr-ca.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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