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BlueCross BlueShield of North Carolina Team Leader - DnA Consulting Solutions in Durham, North Carolina

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Job Description

Blue Cross NC is seeking a highly motivated Team Leader to join our Data & Analytics department. In this role you will be in the Business Consulting Solutions vertical and will be responsible for leading data analysis and reporting for Employer Groups. Our employees say working in Data and Analytics at Blue Cross NC is different. You'll have the chance to create the insights today that will transform health care tomorrow. You’ll also build solutions that make a real difference in people’s lives.

  • Use independent judgment and initiative to review, analyze and develop solutions for business systems. Identify and quantify the business impact of those solutions.

  • Lead initiatives for analysis and development of business processes to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met.

  • Lead department projects and supports corporate projects through all phases of the project life cycle.

  • Act as expert for the supported line of business and Insights Analysts.

  • Act as departmental lead on large, complex area projects.

  • Ensure efficiency of tools for supported business area use and for advanced trend analysis.

  • Train/Coach others on appropriate testing protocol, execution and test plan creation.

  • Provide analytical support and ad hoc analysis including design and database queries to extract necessary data.

  • Use business knowledge to determine project requirements, resolve business issues and identify changes or barriers to success.

  • Negotiate requirements with customers to ensure optimal value.

  • Determine project requirements, resolve business issues and identify changes or barriers to success.

  • Provide consultative services to management in support of all business strategies.

  • Identify complex trends and make recommendations to business areas to effectively assist them with decision making on operational or other business issues

  • Monitor and perform in-depth analysis of data for customers to determine areas of improvement or where investigation is needed.

Hiring Requirements

  • Bachelor’s degree in biostatistics, epidemiology, quantitative social science, computer science, information systems, math, statistics, business or finance and 5 year of data management experience and analyzing large data sets in a business environment.

  • If no degree, 7 years of data management experience and analyzing large data sets in a business environment.

  • Previous experience supervising staff or leading projects.

Hiring Preferences

  • Advanced degree.

  • Experience in the health care industry.

  • Evidence of independent research, and analytical, problem solving skills.

  • Experience in SAS/SQL or other programming language.

  • Advanced understanding of relational database systems and uses.

  • Knowledge of tactical and strategic strategies

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina. Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Our company is a not-for-profit with headquarters in Durham and major operations in Winston-Salem and Fayetteville. In all we employ more than 4,900 North Carolinians and serve more than 3.9 million customers.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Third Party Staffing Agencies

Blue Cross NC does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specific position. Unsolicited resumes sent to Blue Cross NC from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Blue Cross NC and do not obligate Blue Cross NC to pay fees if we hire from those resumes.

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