North Carolina Central University Building Environmental Services Supervisor in Durham, North Carolina
Position/Classification Title Building Environmental Services Supervisor
Working Title Building Environmental Services Supervisor
Competency Level J
Position Number 201512
Salary Grade Equivalent GN05
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Recruitment Range $31,200 - $44,476
Department Hiring Range $31,200 - $36,000
EEO-1 Category Laborers & Helpers
SOC Code 37-1011 - First-Line Supervisors of Housekeeping and Janitorial Workers
Primary Function of Organizational Unit
The Facilities Services Department reports directly to the Associate Vice-Chancellor for Facilities Management and is responsible for providing services within the Facilities department.
Primary Purpose of Position
The primary purpose of this position is to provide housekeeping supervision to 2nd shift Building Environmental Services Technicians. Position will supervise and train staff on proper cleaning procedures and techniques; ensure the buildings and Residential Halls that are cleaned are covered daily by technicians and that they have the supplies needed to do their duties; ensure staff, building keys, radios and gators are signed out and in daily; ensure that leave reports are completed properly, approved, and submitted by established deadline; ensure that MSD sheets are posted in janitor’s closet and that employees are trained on the use of sheets; report all safety problems or accidents as required; follow up with Building Environmental Services Manager to ensure that corrective measures are taken and maintained; make recommendations on matters of hiring, promotions, and disciplinary action; advise Building Environmental Services Manager on inventory; ensure that buildings being cleaned are inspected regularly to minimize customer complaints; assess customer complaints and suggest means of resolution; shift staff accordingly to accommodate absenteeism and other issues that may create customer complaints; conduct two on-site inspections per shift; ensure that supplies are kept in assigned locations; ensure janitor closet and storage areas are clean; ensure that chemical containers are correctly labeled and clearly identifiable; plan daily and/or weekly work to meet established objectives; assess the needs of the unit and recommend minor changes in procedures, workflow, and manpower assignments.
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of office and record management; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of planning special events; knowledge of inspecting buildings for cleanliness and generate reports based on findings; ability to perform medium to heavy physical work; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment. Must have floor care knowledge.
High School Diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience.
Some positions may require Certification or eligibility for Certification.
Licenses or Certification required by Statute or Regulation
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours Monday - Friday 6:00 pm-3:00 am (May require weekends as directed) Flexibility needed after COVID.
Position required to work during periods of adverse weather or other emergencies Yes
Campus Security Authority Designated Position No
Posting Number SPA00754P
Open Date 02/11/2021
Close Date 03/01/2021
Special Instructions to Applicants
For employment/re-employment priority, this vacancy is treated as Pay Plan Conversion GN05.
This is a re-advertisement. Previous applicants will be considered and need not reapply.
DD-214 (for Veterans Only)
Required fields are indicated with an asterisk (*).
*Explain your working knowledge of Microsoft Office Suite Applications.(Open Ended Question)
*Explain your supervisory experience.(Open Ended Question)
*Explain what exceptional customer service.(Open Ended Question)
*Explain your working knowledge of Material Safety Data Sheets (MSDS).(Open Ended Question)
*Explain the proper way to lift 50 pounds.(Open Ended Question)
*Explain your working knowledge of a wet vac machine.(Open Ended Question)
*Explain your working knowledge of a low speed and high speed buffer.(Open Ended Question)
*Explain safety precautions using a buffer.(Open Ended Question)
*Explain your knowledge of higher education institution housekeeping programs.(Open Ended Question)
1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY
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