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Georgia Employer ASSOC PROD OPERATIONS COORD in Duluth, Georgia

Job entails calling police and fire agencies to inquire about reports that are being requested for Insurance clients. This position is for the High Monitor Call team.Demonstrates a conceptual understanding of the procurement of records for insurance purposes. Applies this understanding in the performance of routine and recurring assignments such as reviewing, compiling, acquiring, organizing, and maintaining records. Accountabilities: * Researches and reviews requests and police records information from websites, various internal and external databases. * Accurately fulfills, edits, and/or modifies requests for police records to ensure compliance with company standards and completeness of order for product delivery. * Performs additional research as required to meet customer expectations, and demonstrates ability to meet and/or exceed established departmental goals for productivity and accuracy. Qualifications: * HS Diploma required, some college in related field preferred. * Experience in Criminal Justice, Insurance Claims, Call Center and/or police departments a plus. * Excellent communication skills; * Ability to learn quickly and work in production based environment * Windows and MS Office Experience (required typing 40 wpm; preferred 65 wpm) * works well in a team environmentWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or read our Candidate Privacy Policy