Hirschbach Motor Lines Extended Operations - OS&D/Claims/E-Logs in Dubuque, Iowa
Hirschbach never sleeps - our fleet is rolling 24/7! To support our expanding fleet we are growing our team of fun professionals on the Extended Operations team. Full-time positions are available. Come Roll With the Best!
Schedule Available:Weekend Nights (Friday - Sunday 6:00pm - 6:00am)
(may be subject to change based on departmental needs)
Extended Coverage ? Risk Management oversees 3 different departmental functions. OS&D (Overages, Shortages & Damages), Claims, and Logs. You would be a resource for Drivers, Operations, and Customers for issues relating to those 3 areas.
Duties & Responsibilities
Promptly answering phone calls and emails from Drivers, Operations, and Customers.
Maintaining positive relations with Drivers, Operations, and Customers
Identifying cargo (OS&D) discrepancies by interviewing drivers and collecting supporting evidence.
Creating timelines of accidents (Claims) by interviewing drivers and collecting supporting evidence
Recording cargo (OS&D), accidents (Claims) and hours of service (Logs) events
Reporting cargo (OS&D) events to Operations and Customers
Problem solving with Operations and Customers for delays/challenges resulting from cargo (OS&D) events
Reporting accident (Claims) events to Operations, Safety, and Road Assist
Correcting/reviewing Driver?s hours of service (Logs)
Other duties as assigned.
High school diploma or equivalent required.
Able to communicate via e-mail, telephone, and in person with clear, correct, and effective English.
AS400 experience is preferred
Growth oriented individual
Strong data entry skills
Display and demonstration of an "All In to Win" attitude and performance including self motivation and a strong desire to learn within an unpredictable and demanding environment.
EOE. Offer of employment is contingent upon the successful completion of a pre-employment drug screen and background check.