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The Coca-Cola Company Product Delivery Lead, Customer and Commercial IT EMEA in Dublin, Ireland

Position Overview:

This role supports the Coca-Cola Regional EMEA Delivery Center team in Dublin and our development partners to deliver scaled business value through the implementation of digital product solutions and services. Focused on IT Solutions in the Customer and Commercial (CCL) arena, this individual is accountable for deploying a strategic portfolio of digital products focused on Execution across the EMEA markets. Leading project teams sourced from our regional and global networks, the Product Delivery Lead will collect requirements and design, manage and supervise the build of CCL solutions that provide measurable business value and strengthen capabilities in the Coca-Cola System, across both TCCC and Bottlers.

This role will be responsible for partnering with OU IT Teams on collection of user requirements and analysis of business processes as well as guiding internal and external DevOps team through Agile process to develop the applications. Day to day work will include requirements collection, business process mapping, product backlog management, sprint planning, execution supervision and testing and daily stand ups with operations team. The Product Delivery Lead is accountable for maximizing the assigned product’s business value and client satisfaction levels by tracking and acting on adoption levels and user feedback

Principle Responsibilities:

  • Understand key business objectives, vision and strategy of the Execution products and help communicate to the team in partnership with the Program or Portfolio Manager.

  • Communicate clearly and concisely to a wide range of stakeholders on the product objectives, use cases and roadmap plans

  • Lead planning and execution of projects according to TCCC project management methodology (Agile), meeting agreed deadlines and adoption goals.

  • Gather requirements and maintain clear backlog of work and product information in the approved Agile project management tools (DevOps, GitHub, Wiki). Coordinate and facilitate Product Chartering, story mapping, sprint/release planning meetings, daily stand-ups, reviews, retrospectives and demos with internal (Sofia, Dublin) or external developer teams

  • Ensure compliance with TCCC global processes, global development and security standards. Train contractors, technical integrators, agencies, and coordinate trainings with global teams.

Skills

  • Working knowledge of Agile tools (e.g. JIRA, VersonOne, Asana, etc. – Azure DevOps and/or GitHub is preferred)

  • Working knowledge of Agile / Scrum / Kanban

  • Demonstrated ability to understand technical approach & drive technical discussions

  • Must be an excellent communicator, able to gain the respect of the team, external stakeholders, and leadership

  • Excellent facilitation skills with ability to influence change at higher levels

Education

  • Bachelor degree in computer science, IT management or equivalent

  • Product Owner Certification (CSPO) is a plus

  • Project Management or Agile certification is a plus

Work Experience

  • 2+ years of experience as a Product Manager (or equivalent experience) working in an Agile environment managing the delivery of product or program digital initiatives demonstrating effective coordination of engineering, design/UX, and marketing stakeholders

  • 5+ years on IT field having had management roles such as Product Owner or Scrum Master / Agile Delivery Manager

  • Experience of working in FMCG environments is beneficial

  • Experience and understanding of the Coca-Cola system and franchise model is a strong advantage

We are doing our best to create a seamless candidate experience for you as you apply for roles within the company. Due to the high volume of vacant positions, the recruitment process may take longer than usual and there may be a longer delay between application and interview. We appreciate your patience.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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