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City of Hope Social Worker I in Duarte, California

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

The Clinical Social Worker I (hereinafter “CSW I”) holds a Master’s Degree in Social Work (MSW), is registered as an Associate Clinical Social Worker with the California Board of Behavioral Sciences, and provides medical social work services. If the CSW I has pending registration, the CSW must work under the supervision of an LCSW.

The CSW I is responsible for employing a model of patient care that focuses on providing patients/caregivers with supportive counseling, psychosocial assessments, therapeutic interventions, education, and community resource support information. This position includes participation in multidisciplinary program development and evaluation; multidisciplinary treatment modalities; emergency/crisis response; and on-call rotation. The CSW I effectively utilize clinical supervision to ensure optimal delivery of psychosocial care and seek out performance improvement initiatives

Key Responsibilities include:

  • Provides timely, appropriate, reliable, and respectful social work services to patients and families.

  • Demonstrates competence appropriate to his/her role and function

  • Delivers quality of care consistent with professional and City of Hope standards.

  • Uses effective decision-making, evaluation and problem-solving skills in managing patient care, hospital, and administrative needs.

  • Demonstrates strong verbal and written communication skills; excellent documentation skills of all activities/decisions related to patient care in compliance with State, National and Joint Commission standards/regulations.

  • Provides skilled psychosocial support and crisis management for patients throughout the continuum of care: diagnosis, living with cancer, recurrence, end-of-life, and survivorship.

  • Respectful understanding of cultural differences and diversity.

  • Acts as an effective liaison for appropriate referrals to other services within the Department of Supportive Care Medicine, including: psychiatry; psychology; supportive and palliative care; pain management; spiritual care; patient navigation; and patient, family & community education.

  • Collaborates with and promotes teamwork among all members of the healthcare team; co-facilitates programs (e.g., support groups, work teams, subcommittees). Openly expresses ideas for new programs or enhancements to current programs/services.

  • Participates in interdisciplinary rounds and serves on institutional committees as appointed.

  • Demonstrates strong potential for leadership and proactively seeks out opportunities for growth and development.

  • Actively pursues licensure requirements and educational opportunities for further development of clinical skills and professional growth.

  • Participates in recruitment and interviewing of social work candidates.

  • Acts as an ambassador to the profession by effectively articulating the role and expertise of a CSW and by actively participating in community and professional organizations.

  • Demonstrates a willingness to participate in marketing and development efforts.

  • Meets and maintains all professional and regulatory standards; represents and models the core values of the Department of Supportive Care Medicine.

  • Participates in performance improvement activities to promote continuous improvement in care delivery.

  • Participates in weekly supervision and mentorship.

  • Strives to earn the respect and esteem of the team, department, organization and profession; fosters positive departmental and institutional morale.

  • Demonstrates compassion, warmth, insight, basic skill in assessments and intervention, and maintains objectivity and professional boundaries.

  • Possesses a working knowledge of the patient population at City of Hope.

Qualifications

Basic education, experience and skills required for consideration:

  • Master’s Degree in Social Work (MSW) from a CSWE-Accredited School of Social Work

  • Experience may substitute for minimum education requirements.

  • One year healthcare or oncology experience (Preferred)

    Req. Certification/Licensure:

    Active registration as an Associate Clinical Social Worker with the California Board of Behavioral Sciences within three months of hire.

    *City of Hope requires a Licensed Clinical Social Worker (LCSW) registration within five years of hire.

    For pediatric service, CCS Panel provider or complete application within 60 days of hire.

    City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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