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SOS International LLC Switchboard Operator II in Doha, Qatar

Overview

SOSi is seeking a Switchboard II to support the 379 th Communications Squadron in Qatar.

*This position is contingent upon contract award*

Responsibilities

  • Operates an automated telephone switchboard.

  • Responsible for providing timely and accurate customer assistance, answering incoming calls, transferring calls and connecting conference calls.

  • Provides operator assistance to look up telephone numbers for organizations and personnel.

  • Support continuous operations of commercial telephone switches 24x7x365.

  • Publish and keep a current site directory.

  • Managing and distribute to all customers by email a quick reference guide on telephone operations and features.

  • Support callers from locations in SWA and act as centralized operators.

  • Be responsible to provide updated phone directories as necessary.

Qualifications

  • In Scope DoD Secret clearance.

  • Intermediate level experience as a telephone operator handling overseas telephone calls, personal locator service, commercial information services, customer support, conference calls, emergency calls and maintaining call accounting databases.

  • Candidate must successfully meet Visa and CRC processing requirements to include USCENTCOM SG MOD 14 and 15.

  • Candidate must have a valid US passport.

Preferred Qualifications

  • Fluency in a foreign language desired but not required.

Working Conditions

  • Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 110 degrees Fahrenheit.

Job Locations QA-Doha

Job Post Information* : Posted Date 4 months ago (12/10/2020 10:06 AM)

ID 2020-4353

Category Information Technology

Location : Location QA-Doha

Clearance Requirement Secret

Job Requires Relocation Yes

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