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American Express Manager Acquisition Digital Sales in Distrito Federal, Mexico


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex.

How will you make an impact in this role?

We are looking for collaborators with a taste for constant complex and challenging situations, who display strong analytical and communication skills. People who add value to our business strategy by bringing forward unique solutions, with creative and innovative abilities. Additional key competencies for this role: adaptability, negotiation and influencing skills.

The Insurance Acquisition Manager will be responsible for driving continuous growth across all sales channels including digital, outbound, cross-sell, and face-to-face.

Position will be focused on defining the strategy for all channels and with special focus in increase digital acquisition share, define, execute and develop new opportunities on paid digital platforms, affiliates, referrals, etc.

Position will define different strategies to reach and exceed goals in all channels, manage daily basis execution and tactics, produce necessary reports and decks to senior management.

Position will collaborate with brand and marketing teams to define communication strategy in digital and assets to support rest of channels.

Position will also manage external agencies collaborate with cross-functional teams and in charge of controlling budget investments for all channels.

Typical activities will include the definition of the media plan, stategy for telemarketing channels, channel performance, key performance indicator reporting & decks creation, channel & funnel efficiencies, ensure monthly A/B testing, follow up with telemarketing & internal teams, identify measures of success.


  • University degree in business administration, engineering or similar careers.

- Proven experience & knowledge in digital marketing, digital acquisition, effective marketing programs focus on SEO paid marketing and full e-commerce funnel. Relevant work experience in high-growth digital environments.

  • Strong analytical skills, problem solving and strategic thinking. At least 3 years experience in digital marketing strategies (SEO, SEM, Display, E-mail, Analytics, Performance Marketing, etc) and a proven track record implementing digital acquisition strategies.

- Strong ability to drive results and winning strategies; not afraid to challenge the status quo Strong cross-functional partnership is required, including closely working with internal and external partners, media agency, Marketing, Brand, Products Teams, Finance, Legal & Compliance, among others.

  • Excellent relationship management and negotiation skills, fluent English & Spanish and presentation skills.

  • Results-oriented, agile, flexible and proactive skills.

  • Ability to work across matrix structure, inspire, influence and work with partners.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Sales

Primary Location: Mexico-Distrito Federal-Mexico City

Schedule Full-time

Req ID: 21030083