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Rock Family of Companies Instructional Designer in Detroit, Michigan

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Preferred Qualifications

  • Bachelor's degree in instructional design, educational technology or a related field

  • 1 year of instructional design experience

Job Summary

The Instructional Designer uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs.


  • Create and modify computer-based training (CBT) storyboards

  • Create and modify unique and interactive CBTs, both collaboratively and independently

  • Effectively incorporate client feedback into CBTs

  • Assess and modify existing training programs to meet instructional design standards

  • Conduct research and analyze data to determine training needs

  • Create engaging learning activities and compelling course content

  • Work with subject matter experts and identify target audiences' training needs

  • Visualize instructional graphics, the user interface and the finished product

  • Provide exercises and activities that enhance the learning process

  • Create supporting material/media (e.g., audio, video, simulations, roleplays, games, etc.)

  • Decide on the criteria used to judge learners' performance and develop assessment instruments

Who We Are

We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 through 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."


This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.

The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.