Dignity Health Clinic Operations Supervisor in Davis, California
Clinic Operations Supervisor
Woodland Clinic Medical GroupDavis, California
Requisition ID 2021-193929 Employment Type Full Time Department Operations Hours/Pay Period 80 Shift Day Standard Hours Mon-Fri, 8:00 to 5:00 pm, on call responsibility
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
The Supervisor, Clinic Operations is expected to provide tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers in each unit to ensure that all fiduciary and care center goals are met. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. This position will also have access to patient protected health information (PHI). The Supervisor, Clinic Operations has a responsibility to safeguard patient health and financial information.
High school diploma (or equivalent) required
Three (3) years of lead/supervisory experience (or equivalent) required
Is a visible and results-oriented leader with a focus on doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
Employs a style that is transparent, credible, and focused on relationship building, influence, conviction and integrity
Demonstrated ability to effectively supervise productive, engaged teams and work with providers
Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing process and systems
Knowledge of computers, systems and software, including word processing, spreadsheet, data base, clinical information systems, electronic medical records, billing systems, and other application packages
Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices
High degree of resilience, has a sense of urgency, is outcome drive and can thrive in environment of rapid change while effectively managing pressure in an effective and professional manner
Excellent interpersonal and communication skills
Ability to express ideas effectively, both orally and in writing
Ability to demonstrate Dignity Health's values and exercise tact and diplomacy in dealing with others
Ability to effectively supervise and motivate others.
Ability to work effectively and independently under pressure with minimal direction
Supporting staff in providing exceptional patient care within a highly regulated and constantly changing environment.
Bachelor degree in Business, Finance, Healthcare Administration or a related field (or equivalent experience and education) preferred
Current California LVN or RN license preferred
Out-patient practice management experience preferred
Experience in the assigned medical group preferred
Lead/supervisory experience in a union environment preferred
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to
a diverse and inclusive workforce. All qualified applicants will be considered for
employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, disability, marital status, parental status,
ancestry, veteran status, genetic information, or any other characteristic protected
by law. For more information about your EEO rights as an applicant,
pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
CommonSpirit Health™ participates in E-Verify.
Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.