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Akin Gump Strauss Hauer & Feld LLP Marketing Data Assistant in Dallas, Houston, San Antonio or Washington, DC, United States

Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Marketing Data Assistant in our Marketing department, reporting directly to the Marketing Technology Manager.

The position can reside in the Dallas, Houston or San Antonio office and will be responsible for maintaining the integrity of all data in the firm’s client relationship management (CRM) database, InterAction.

Key responsibilities of this position include:

  • Conduct Internet research to find missing pieces of information and to verify data. Research contacts and companies via Internet to update profile information such as business addresses, email, job title, etc.

  • Manage and complete incoming data change tickets requiring updates to existing contacts and companies

  • Conduct ongoing database cleanup and maintenance regarding bounced contacts and merging duplicates

  • Complete, with supervision, special projects to improve the data integrity of specific marketing lists and contact types, including data imports, data cleansing and reporting

  • Ensure ongoing data and list quality through analysis, validation to normalization standards and edits where required

  • Support the activities sponsored by the Marketing Managers and Business Developers as the point person for all mailings and list generation (i.e. events, alerts and announcements)

  • Work closely with Marketing Technology and Business Development Managers to identify appropriate analytics and reporting for regular follow-up

  • Help develop, implement and promote CRM best practices

  • Accept and perform other duties and responsibilities as assigned

Qualifications (Experience, Knowledge, Skills & Abilities):

  • Bachelor’s degree required

  • Law firm or professional services experience is a plus

  • Possesses a strong customer focus and attention to detail

  • Proficiency in Excel, Outlook, Word, and PowerPoint

  • InterAction or other CRM experience is a plus

  • Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the firm

  • Ability to work independently and with colleagues located in different offices

  • Strong attention to detail and ability to follow instructions with high degree of accuracy

  • Excellent organizational skills and ability to prioritize work, coupled with the ability to work concurrently on a variety of projects and requests, providing a solutions-oriented approach to ensure user satisfaction

  • Commitment to maintaining confidentiality of client, firm and personnel information, and adhering to the Firm’s Core Values

  • Ability to work overtime as necessary

  • Commitment to professional growth and development

Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility

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