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Future Technologies Inc. Sr. Desktop Support Technician in Dahlgren, Virginia

The Sr. Desktop Support Technician is responsible for the overall operation, maintenance and support of all enterprise level computing infrastructure within the Submarine Launched Ballistic Missile (SLBM) Integrated Processing Environment (IPE). The SLBM IPE user community consists of Government employees along with supporting Contractors. The current SLBM IPE consists of a large number of computing systems, servers, storage, networks and related technologies distributed between numerous buildings and residing in secure spaces at various security levels, up to Top Secret.


  • Five (5) years of experience with desktop Operating Systems, hardware and peripherals.

  • Ability to work independently under limited supervision.

  • Demonstrated ability to install, configure and maintain Operating Systems.

  • Manage the installation and integration of systems fixes, updates and enhancements.

  • Conduct testing, troubleshooting, performance optimization and maintenance of hardware and software systems.

  • Provide support including end user assistance.

  • Perform functions such as manage accounts, network rights, access to systems and equipment; maintain systems configuration and backups.

  • Create and maintain documentation, Standard Operating Procedures (SOP).

  • Create, monitor and maintain backups/restoration of systems and files.

  • Conduct research of new and upcoming technologies.

  • Provide input for future systems and purchases.

  • General knowledge of enterprise frameworks and methodologies.

  • Ability to communicate effectively both written and verbally.

Clearance Requirement:


ID: 2021-1780

External Company Name: Future Technologies Inc.

External Company URL: