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Future Technologies Inc. Desktop Support Technician in Dahlgren, Virginia

The Desktop Support Technician is responsible for the overall operation, maintenance and support of all end-user computing systems and related peripherals within the Submarine Launched Ballistic Missile (SLBM) Integrated Processing Environment (IPE). The SLBM IPE user community consists of Government employees along with supporting Contractors. The current SLBM IPE consists of a large number of desktop computing systems, thin/zero clients, printers, external peripherals and related technologies distributed between numerous buildings and residing in secure spaces at various security levels, up to Top Secret.


  • A minimum of one (1) year experience with desktop Operating Systems, hardware and peripherals.

  • Ability to perform technical tasks independently under close supervision.

  • Demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.

  • Demonstrated ability to plan or schedule the installation and deployment of new hardware, operating systems and applications software.

  • Manage accounts, network rights, file permissions, access to systems and equipment.

  • Maintain system images, configuration and backups.

  • Perform basic network connectivity troubleshooting.

  • Ability to communicate effectively both written and verbally.

Clearance Requirement:


ID: 2021-1778

External Company Name: Future Technologies Inc.

External Company URL: