Batteries Plus Bulbs Device Repair Technician / Customer Service in Concord, North Carolina
Device Repair Technician / Customer Service
Concord, NC, USA
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Batteries Plus Bulbsis looking forDevice Repair Techniciansfor our Concord and Huntersville locations. Experience repairing mobile phones and tablets is a plus but is not required. Training can be provided to the right individuals with technical aptitude. Being a retail store first,customer service experience is a must!
Batteries Plus Bulbsis a retailer specializing in batteries, lighting, mobile phone repair and keys/fobs for automobiles.
We emphasize aCustomer Firstapproach in our stores and are looking for people who can help us grow.
Device Repair Technician Duties:
Repair cell phones, tablets, light fixtures and other devices as needed
Maintain proper inventory
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Maintain excellent customer service
Store functions include answering phones, stocking shelves, cleaning and register use.
Device Repair Technician Qualifications:
Minimum H.S. diploma/equivalent
In lieu of device repair experience, some assembly/technical experience preferred; retail experience is a plus!
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance.
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus.
Working conditions are typical for a retail store.
This position requires the employee to regularly use hands to handle or touch electronic products
The position requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
This position requires open availability; store hours are Monday - Friday 8 AM - 7 PM, Saturday 9 AM - 7 PM, Sunday 10 AM - 5 PM.