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Batteries Plus Bulbs Device Repair Technician / Customer Service in Concord, North Carolina

Device Repair Technician / Customer Service

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  • Concord, NC, USA

  • 12-14

  • Hourly

  • Full Time

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Batteries Plus Bulbsis looking forDevice Repair Techniciansfor our Concord and Huntersville locations. Experience repairing mobile phones and tablets is a plus but is not required. Training can be provided to the right individuals with technical aptitude. Being a retail store first,customer service experience is a must!

Batteries Plus Bulbsis a retailer specializing in batteries, lighting, mobile phone repair and keys/fobs for automobiles.

We emphasize aCustomer Firstapproach in our stores and are looking for people who can help us grow.

Apply today!

Device Repair Technician Duties:

  • Repair cell phones, tablets, light fixtures and other devices as needed

  • Maintain proper inventory

  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

  • Maintain excellent customer service

  • Store functions include answering phones, stocking shelves, cleaning and register use.

Device Repair Technician Qualifications:

  • Minimum H.S. diploma/equivalent

  • In lieu of device repair experience, some assembly/technical experience preferred; retail experience is a plus!

  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance.

  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

  • Excellent communication and customer service skills, both oral and written. Strong customer service focus.

  • Working conditions are typical for a retail store.

  • This position requires the employee to regularly use hands to handle or touch electronic products

  • The position requires the employee to regularly use a computer and other office equipment

  • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

  • This position requires open availability; store hours are Monday - Friday 8 AM - 7 PM, Saturday 9 AM - 7 PM, Sunday 10 AM - 5 PM.