Deaconess Abundant Life Communities Weekend Care Manager - DALS (Home Care) in Concord, Massachusetts
Deaconess Abundant Life Services - Home Care is looking for a Weekend Care Manager to join our team. We work with clients one-on-one in the client's home. We are based in Concord, MA but also serve clients in Bedford, Lexington, Belmont, Waltham, Lincoln, Acton, Carlisle, Westford, Littleton, Harvard, Boxborough, Stow, Bolton, Clinton, Hudson, Maynard, Sudbury, Framingham, Needham, Weston, Wellesley, & Newton.
Hours: Every weekend with the option of every 5th or 6th weekend off
The ideal candidate is someone who is willing to work every weekend from 4:30pm on Friday to 8am on Monday to handle incoming clinical issues, new referrals, caregiver support and more for our department.
The role of the weekend care manager is to ensure that DALS clients are properly assessed and properly cared for. To oversee staff, ensure they are trained and supported to provide exceptional and the highest quality of care to our clients.
Provide assessments as needed to DALS clients and potential clients.
Provide Supervision to DALS staff to ensure that our clients come first and that our Deaconess caregivers have the support they need to be able to provide excellence in care that exceeds the Clients’ expectations.
Collaborate with staff in delivering exceptional client service that surpass quality measures.
Create and contribute to a warm and welcoming organization grounded in customer service.
Report daily to the Executive Director of DALS any significant change in condition/status of Clients or Families.
Collaborate and support the Home Office team on clients, scheduling and other projects.
Collaborate on Quality measures as requested by Executive Director.
Engage in DALS growth initiatives.
Daily rounding at local hospitals, SNFs, ALs, ILs.
Responds to requests for referral.
Completes in person assessments as indicated by client needs.
Hours of responsibility Friday 4:30PM – Monday 8:00AM.
Effective and clear communication with Care Management team & Executive Director.
Maintain consistent communication with On Call Scheduler throughout the weekend for support.
Provide assessment at Start of Care and any significant change in condition. Document detailed care plans.
Provide and document in person monthly Supervision visits of Aides as directed by Care Management Team.
Provide hand off communication with Care Management Team & Executive Director on Monday morning at 8:00AM.
Collaborate with external care partners.
Engage clients’ family members to support the overall well-being of their clients.
Establish relationships with potential Clients/Families.
Care plan in line with DALS care plan standards.
Management of Staff:
Supervise/monitor staff in delivery of care and ensure staff have all the appropriate tools to deliver the highest quality of care to our clients.
Orient each caregiver on the detailed care plan as they are assigned to new clients.
Ensure staff is following policies and procedures and delivering quality care. Follow reeducation and disciplinary guidelines as necessary in conjunction with Executive Director & Human Resources.
Be available to assist with any clinical questions or concerns relayed to On Call Scheduler and follow up as needed.
Prepare additional education for further identified educational needs.
Community Outreach/ Marketing:
Establish and maintain relationships with our referral sources and care partners.
Attend networking events and participate in outreach to the community as requested on weekends by Executive Director.
Participate in assigned scheduled marketing meetings/events.
Experienced in a clinical field (RN, LPN, PT, OT, SLP, SW).
Maintain a current Massachusetts clinical license in good standing.
Strong assessment and organizational skills.
Demonstrated success in working independently while taking on increased responsibilities.
Solid communication and computer skills.
Strong leadership/management qualities, including ability to work with different groups of staff, co-workers, and referral sources is required.
Be able to multi-task in a fast-paced healthcare environment.
Travel is required.
Submit resume on-line!
Required SkillsRequired Experience