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JPMorgan Chase Vice President-Consumer Bank Marketing-Regulatory Review in Columbus, Ohio

Job Description:

The position is part of the Consumer Retail Marketing Oversight team and will be responsible to perform the compliance reviews for regulatory obligation for all Marketing, Communications, and Digital Marketing materials supporting the Consumer Bank. The successful candidate must demonstrate extensive regulatory compliance knowledge of consumer banking deposit regulations related to marketing and digital media channels. The successful candidate will interface with senior leaders in the marketing organization, Legal, Risk, Controls, Audit, and multiple business units and can assume a leadership role in these interactions.

In this role, the ideal candidate will be viewed as a subject matter expert for all applicable consumer deposit regulatory obligations and will be required to provide compliance subject matter expertise and guidance to the Consumer Retail Marketing team. The ideal candidate works well with others, exhibits keen insight, strong attention to details, uses good judgement, and has strong problem solving skills that will be used to enhance efficiencies, manage risk, and support a strong controls environment within the first line of defense framework.

Responsibilities include:

• Performs the compliance reviews for regulatory obligations for all marketing materials across various marketing channels and financial education initiatives. As an integral part to the marketing material review process, provide guidance and support to key stakeholders/ to ensure compliance with applicable regulatory requirements and internal policies.

• Responsibilities will include, but are not limited to, advising business partners on compliance requirements, providing compliance support / insights relating to the implementation of new/enhance products/services, and effectively providing compliance directional guidance and regulatory requirements.

• Perform compliance monitoring and reporting activities. Maintain current procedures documents and training materials.

• Provide key support on all internal exams / audits and all federal regulatory examinations and inquiries.

• Maintain a strong and highly effective working relationships with key partners within the Legal and Compliance organization .

The right person for this role will have the ability to:

  • Consider the audience POV - Considering all factors on who is receiving this marketing message.

  • Think about how others might interpret the message - How would a reasonable person react or respond to the message being targeted to them.

  • Assess Regulatory impact - applying regulatory knowledge and expertise as it relates to what is possible under the law.

  • Ability to stand in the gap of the "grey matter" areas - where there is not a definitive black or white solution, skillful interpretation of the situation using sound logic and strong business acumen to come to a reasonable conclusion.

  • Have confidence in making the call - after weighing all factors and consideration, having the business courage and confidence to sign off on the work and take accountability and ownership for the decision and standing behind that decision.

Qualifications:

• Proven leader with a minimum of 5 to 10 years' experience working with consumer marketing and as business-to-business regulatory compliance, legal, risk, or audit experience. Internal Chase compliance experience a plus.

• In-depth banking experience which includes strong working knowledge of advertising/marketing practices across various marketing channels such as direct mail, e-mail, digital and social media.

• Demonstrated, expert knowledge of consumer-focused Deposit regulations (such as Reg. DD, CAN-SPAM,FDIC and UDAAP) as well as a strong familiarity with other consumer protection and deposit regulations at both state and federal levels, including information from the CFPB, FDIC, OCC, and state regulatory bodies.

• Excellent decision maker with ability to prioritize and manage multiple tasks with a strong sense of urgency to meet established SLA's and in-market deadlines.

• Ability to work with various departmental workflow/ job management systems (i.e. Adtrax)

• Ability to work in close partnership with others in Compliance, Legal, Risk, Controls, and the business as a team player.

• Demonstrate excellent interpersonal communication and time management skills.

• Bachelor's degree and/or (CRCM) Certified Regulatory Compliance Manager (or willingness to pursue)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans

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