ECS Federal ServiceNow Engagement Manager/Process Consultant in Colorado Springs, Colorado
ECS is seeking a ServiceNow Engagement Manager/Process Consultant to work inourColorado Springs, CO office.Job Description:ECS is looking for a ServiceNow Project Manager (Engagement Manager) andProcess Consultant. As a Project Manager, you will be required to interfacewith customers, manage and track solution delivery, and manage a team offunctional and technical support. You will manage various relationships,including customers, vendors, engineers, developers and management, tosupport the team in developing requirements, creating process flows, anddeveloping plans and strategies for solution delivery. Additionally, thisposition may be required to assist and lead with process consulting andbusinesRequired Skills:Must possess active Secret DOD security clearanceBachelor's Degree or equivalent work exp eriencePMP Certification5+ years' Project Management experience2+ years' experience with ServiceNow implementationsExperience working with a Federal CustomerExperience managing client requirements and small teamsExcellent analytical skills and business presentation skillsExperience working in an Agile project environmentStrong client interfacing skills: a positive attitude, highly motivated,excellent communication and interpersonal skillsDesired Skills:TS/SCI Clearance preferredServiceNow Certified System Administrator (CSA)ServiceNow ITSM experienceServiceNow PPM experienceITIL v3 or ITIL v4 certification3 plus years process consulting in ITSM, ITBM or related3 plus years in business analyst experienceExperience with the following ServiceNow modules: ITBM/PPM moduleAgile Development 2.0ECS is an equal opportunity employer and does not discriminate or allowdiscrimination on the basis of race, color, religion, gender, age,national origin, citizenship, disability, veteran status or any otherclassification protected by federal, state, or local law. ECS promotesaffirmative action for minorities, women, disabled persons, and veterans.ECS is a leading mid-sized provider of technology services to the UnitedStates Federal Government. We are focused on people, values and purpose.Every day, our 3000+ employees focus on providing their technical talentto support the Federal Agencies and Departments of the US Government toserve, protect and defend the American People.