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Marriott Ausbildung im Hotelfach (m/w/d) in Cologne, Germany

Job Number 21022107

Job Category Administrative

Location Courtyard Cologne, Dagobertstrasse 23, Cologne, Nordrhein-Westfalen, Germany VIEW ON MAP (

Brand Courtyard by Marriott

Schedule Full-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Welcome to your next big step!

The traveling world fascinates you and when you enter a hotel, you have often wondered what it looks like behind the scenes? With us, you have the opportunity to pursue this fascination and become an absolute hospitality professional during your three-year training in hotel management. You will get to know all areas of the hotel from the ground up, welcome our guests warmly and give everything to make every visit to our hotel an unforgettable experience. Are you looking for a training position that challenges you, where you can quickly take on responsibility and work independently? At the same time, do you want to be an integral and valued part of the team from day one? Then you've come to the right place.

This is what your day will look like

During your training with us, no two days will be the same. You will get to know all our departments and gradually become a professional for all the tasks of a hotel specialist:

  • You will welcome guests at the reception, be the first point of contact for questions, requests and always have a tip at hand

  • If something is not quite right, you take care of it and pass the complaint on to the right place - or get the opportunity to take care of it yourself

  • You entertain our guests, serve food and drinks in our bar, the restaurant and in the banquet area

  • You will check rooms and public areas after cleaning and make sure that everything is up to our standard

  • You will gain insight into the Sales & Marketing, Event Booking Center and Event Management departments, assist with customer events and promotional activities

  • In the accounting department you control bookings and process invoices

  • You independently manage the cash register system

  • You will work in the early and late shifts of the respective departments

  • You will attend vocational school in Cologne in a block system

What we expect from you

You have a charming, authentic and cordial manner as well as a well-groomed appearance and a good way of expressing yourself.

  • You have completed your school education

  • You have a sound basic knowledge of the German and English languages

  • Ideally, you have already gained some experience in the gastronomy, hotel or service industry in the form of an internship or a part-time job

  • You are a team player and appreciate working in a team

  • You are a host through and through and creativity and joy in your work are a matter of course for you

Would you like a little more?

You want to have fun at work and enjoy life - we have something for you there, too:

  • A family-like team of many nationalities, in which you support each other and learn from each other

  • A management that motivates, promotes and inspires you

  • A workplace in a central location in the immediate vicinity of Cologne Cathedral with ideal transport connections and a discounted job ticket or parking space.

  • A wide range of development opportunities: Whether internal trainings, online trainings, trainings for professional development, or regular feedback meetings: we support you!

  • Healthy and balanced meals in our employee restaurant " Restyard " as well as free fresh fruit, water, tea and coffee

  • Employee celebrations, townhall meetings and regular trainee meetings

  • Orientation week at the beginning of the apprenticeship

  • Exclusive Marriott apprentice events in Germany, Austria and Switzerland, e.g., a two-week apprentice exchange and the "Marriott Apprentice Conference"

  • Opportunity to participate in youth championships and further training as a bartender

  • Regular trainee excursions

  • Joint social engagement in various charity events, as well as exclusive trainee events in the social sector

  • Room reservation discounts and F&B discounts at more than 7,000 Marriott hotels worldwide, including for your friends and family

  • "Take Care" program with attractive health offers for an ideal work-life balance

  • Free cleaning of uniforms/costumes

  • Awards for special achievements such as "Employee of the Month" including corresponding bonus, as well as other recognition and bonus programs

  • "Be our Guest" program - get to know our house also from a guest's point of view

The beginning of a wonderful journey

Making a difference in the world is important to you. What better place to make that wish come true than Marriott International? Under one roof, 30 well-known hotel brands in more than 130 countries unite to form the world's largest travel company. Here, you'll meet people from a wide variety of countries and make sure they enjoy their stay at our hotels to the fullest. In the process, you will gain valuable experience - both professionally and for your personal development. Grow with the opportunities we offer you and discover the variety of career opportunities in the hotel industry. If you enjoy working with others and are a natural at communication, join us and experience how fulfilling it is when your ideas are valued as much as your work. Welcome to our global family!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.