Medtronic Surgical Sales Representative, Combined Bag (Cleveland, OH) in Cleveland, Ohio
Surgical Sales Representative, Combined Bag (Cleveland, OH)
Cleveland, Ohio, United States
Dec 16, 2020
Careers that Change Lives
A Day in the Life
A Combined bag Sales Representative is expected to achieve annual sales objectives through selling and supporting the Companys advanced surgical and energy-based products, while representing Medtronic to the customer in accordance with Company policies and AdvaMed guidelines. Combined bag Sales Representatives develop clinical and administrative relationships in assigned accounts and formulate a defend territory strategy, accounting for competitive pressures and local market conditions. The Combined bag Sales Representative is expected to demonstrate High Performance Practices and competencies as they meet and exceed objectives for this role.
Overall Sales Representative Functions
Achieve all territory sales objectives annually in alignment with the business strategy and annual compensation plan.
Develop an understanding of each accounts culture, competitive pressures, financial state, stakeholders and decision makers
Build and maintain strong, professional relationships with clinical and administrative staff in assigned accounts. Through outstanding customer service, maintain a high retention rate of current accounts in territory.
Display and leverage strong knowledge of products. Be able to provide hard data around all products, as well as account references.
Effectively collaborate with Medtronic peers in other BUs to identify mutual opportunities and support customer relationships.
Complete business analytics and regional reporting assignments in a timely, accurate fashion.
Conduct quarterly business reviews to exhibit achievement of sales goals in all assigned accounts.
Maintain awareness of competitive products and marketing practices, and keep sales management informed concerning them.
Manage inventory of assigned products in accounts, as requested, and facilitate product returns in accordance with Company policy.
Verbally deliver clear and concise instruction on the safe and efficacious use of assigned products to customers in and out of the OR setting, including in-services for surgeons and clinical staff.
Scrub into surgical procedures utilizing assigned product line on a daily basis. Be fully able to answer questions about the products.
Participate fully in training on new products and procedures through in person and online training programs. Attend regional and national meetings, as required.
Adjust customer complaints in accordance with Company policy, and advise sales management promptly of any situation beyond the Sales Representatives scope of authority.
Assist with Sales Training courses, both in the field and in the corporate office.
Understand and demonstrate the High Performance Practices and Expectations in daily work activities.
Manage assigned territory within allocated expense budget. Submit expense reports and pay Company credit card on time per Medtronic policy.
Clinical Selling / Defend Functions
Develop and maintain a strategic account plan to defend sales in accounts in assigned territory.
Execute plan to maintain sales volumes in assigned accounts.
Leverage marketing materials, white papers and clinical evidence through consultative selling. Use clinical knowledge to develop messaging in sales proposal.
Build and maintain strong, lasting relationships in assigned accounts to support continued business.
Gain insight into the key individual customers and how to influence them.
Identify opportunities for surgeons to attend Medtronic sponsored professional training programs, and participate in programs and labs (where appropriate).
Economic Selling Functions
Integrate economic value messages into sales proposal where appropriate.
Collaborate with the Contracts department and sales leadership to manage customer contracts, and facilitate the contract process.
Research general account context to understand hospital economics and all key issues at major accounts.
Display and leverage strong knowledge of accounts, purchasing process/buying cycle, and protocols.
Qualifications - External
Must Have: Minimum Requirements
Bachelors degree required
Minimum of 3 years of field sales experience and working knowledge of company products and services
Nice to Have
Demonstration of exceptional achievements of sales objectives
Customer Focus, ,
Ethics Values, Evidence Based Medicine, Functional Technical Skills, Integrity Trust, Interpersonal Savvy, Listening
Medical device sales experience
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.