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Veterans Affairs, Veterans Health Administration Program Specialist in Cleveland, Ohio

Summary The VA Northeast Ohio Healthcare System is recruiting for a Program Specialist. The Program Specialist will function in Community Outpatient Service. Responsibilities Ensures programs comply with the VHA Credentialing & Privileging Handbook and that provider credentialing and privileging information is available and readily viewable at all VHA patient sites. Provides oversight and guidance to assure that all technologies selected for use in Telehealth and Connected Care programs comply with the requirements of the Health Information Portability and Accountability Act (HIPAA) and other relevant VHA directives and guidance e.g. VHA Directive 2002-042. Advances matters requiring higher level intervention to the attention of medical center and VISN leadership. Knowledgeable of overall facility and network goals, missions and priorities to ensure that Telehealth and Connected Care programming does not impact adversely upon other programs or resources. Assists in establishing guiding processes, principles and policies for the development and implementation of patient and family centric Telehealth and Connected Care programs across the network, and for the operation, management and oversight of Telehealth and Connected care programs within individual medical centers or health care facilities. Develops policies and protocols for delivery of Telehealth applications. Collaborates with respective officials the implementation and execution of established performance milestones and goals. Ensures that all Telehealth clinics are authorized, use proper DSS coding, and are named in compliance with Network Telehealth clinic naming conventions. Work Schedule: Monday thru Friday, 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD21619O Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: All Title 38 Veterans Canteen Service (VCS) employees must have served in their Excepted Service position for at least 90 days in order to be eligible for a position within the Competitive Service. Applicants who were previously selected under a Competitive Delegating Examining Unit (DEU) announcement must have served in their position for at least 90 days prior to being eligible for other positions within the Competitive Service. In addition to the qualification above you must also have: Specialized Experience You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serves as a primary point of contact for a specific subject area; Initiates and maintains contacts with individuals inside and outside the organization; Monitors programs, projects, operations, or activities; Interprets and applies laws, regulations, policies, standards, or procedures to specific issues; Reads and understands technical or other complex materials required for the job; Recommends improvements or solutions to problems, or determines appropriate actions; Analyzes or interprets data or other information; Collects, compiles, and organizes information; Participates in or represents the organization or clients at briefings, meetings, or conferences; Explains technical or other complex information orally; Manages, leads, or administers programs, projects, operations, or activities; Analyzes or interprets financial information; and Performs budget administration duties. You will be rated on the following Competencies for this position: Administration and Management Decision Making Planning and Evaluating Quality Management Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: However, there is periodic walking; standing; bending; carrying of light items such as medical records, Telehealth and Connected Care Equipment, instructional material, books and manuals. No special physical demands are required to perform the work. The work is primarily sedentary, although some slight physical effort may be required. Community visits will require the ability to drive a vehicle. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.