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Prometric Inc. Team Lead Channel Management (Exam Coordinator Team) #2973 in Clearwater, Florida

less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanb>less thani>less thanspan style="line-height:107%">Must have the following in order to apply: less than/span>less than/i>less than/b>less than/span>less than/span>less than/span>less than/span>less thanul>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanspan style="line-height:107%">High School Diploma or G.E.D.less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanspan style="line-height:107%">3+ years in a Customer Service with a minimum of 4 years overall in a leadership position less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanspan style="line-height:107%">Understanding of call center environment and the levers to enhance performance and achieve financial targets less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanspan style="line-height:107%">Experience providing customer service online via chatless than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanspan style="line-height:107%">Written and verbal communication skillsless than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less than/ul>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">less thanspan style="line-height:107%">less thanb>less thani>less thanspan style="line-height:107%">Preferred Skills/Experience:less than/span>less than/i>less than/b>less than/span>less thanbr>less thanspan style="line-height:107%">less thanspan style="line-height:107%">Bacheloris degree preferred, not required.less than/span>less than/span>less thanbr>less thanbr>less thanb>less thani>Required Screenings:iless than/i>less than/b>less thanbr>less thanspan style="line-height:107%">Will be discussed with applicant; less thanspan style="line-height:107%">Drug Free Workplace.less than/span>less than/span>less thanbr>less thanbr>less thanb>less thani>Job Description:less than/i>less than/b>less than/span>less than/span>less than/span>less thanul>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">Lead a team of 8+ direct reports; inspire, coach, develop, and motivate them to ensure they are providing customer service in all customer interactions, delivering their commitments, and maximizing their potential less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan style="color:#000000;">less thanspan style="font-size:14px;">less thanspan style="font-family:Times New Roman,Times,serif;">Oversee the day-to-day operations of your assigned program and ensure that each individual meets program goals, such as service levels, quality, and documentation/record keeping are met and exceedediless than/span>less than/span>les

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